Healthcare is based on the premise of saving lives and aiding people improve the quality of life. To this end the healthcare sector has always strived to maintain a balance between the often-conflicting forces acting upon it. In the recent past there has been a nationwide move towards having a centralized electronic healthcare system. The purpose of this move is to promote a few improvements that also reflect the values of the healthcare sector.
The objectives for this move towards nationwide electronic healthcare systems can be described as:
- Improve quality of care
- Improve safety
- Improve efficiency
- Improve care coordination
- Engaging patients and their families in the process of care
- Ensuring privacy and protection of confidential personal health information
As the process of healthcare is complex it is often necessary for healthcare facilities and healthcare professionals to seek the services of experts in certain portions of their process, which are not part of their core business but are essential for the smooth operations, to ensure quality and cost-effectiveness. Medical transcription is one such activity that benefits from being outsourced as it ensures that healthcare facilities have access to vast resources in terms of technology and trained teams.
Medical transcription, the process of creating patient medical records from the dictation of the healthcare professionals regarding the patient encounter also provides valuable support to healthcare facilities in enforcing the objectives for adopting a nationwide electronic health system.
How do outsourced medical transcription help achieve healthcare values that aid in adoption of nationwide electronic healthcare systems?
Helping improve quality of care: Patient medical record play an important role in the provision of quality healthcare and outsourced medical transcription aid in this by ensuring that patient medical records are created within the turnaround time specified by the healthcare professional.
Helping improve safety: To make important decisions regarding the healthcare of a patient it is important for healthcare professionals to have information that is accurate and current. Outsourced medical transcription service providers ensure this by using trained medical transcriptionists and the right quality assurance process.
Improve efficiency: Outsourced medical transcription service providers help improve efficiency of healthcare professionals and support staff in several ways, including:
- Allowing healthcare professionals to use the dictation as means of documenting the patient encounter
- Allowing healthcare professionals to use familiar modes of dictation
- Having a transcription system in place for automatic upload of audio files for medical transcription
- Providing various modes of document delivery
- Enabling adoption of EMR/ EHR using HL7 interface
- Allowing easy access of older records from archives
Improve care coordination: Outsourced medical transcription service providers provide options for delivery of transcripts to more than one healthcare professionals in case it is required, this helps in coordinating the care process when more than one healthcare professional is involved.
Engaging patients and their family in their care process: Though the contribution of medical transcription service providers in this aspect is not direct, they encourage easy information sharing by ensuring that the patient medical records are created in a legible, accurate and easy to read format.
Ensuring privacy and protection of confidential personal health information: Outsourced medical transcription service providers have always understood the importance of maintaining the confidentiality of patient information and have provided for HIPAA and HITECH compliant work processes to ensure the same.
It can be seen that outsourced medical transcription service providers can help promote the values of the healthcare sector in many aspects.
TransDyne, a leader in the outsourced medical transcription industry has used their extensive background in information technology and their experience in serving the needs of the healthcare sector to provide affordable and integrated medical transcription solutions.
TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!
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