Thursday, December 30, 2010

Medical transcription: Billing methods and line count methodology.

When it comes to outsourcing medical transcription needs, there are many factors to be considered. A healthcare facility needs to analyze what it exactly hopes to gain from outsourcing and then has to evaluate a medical transcription service provider on the basis of these criteria.

But one of the most important and often ignored factors is the billing method used by the medical transcription service provider. On the face of it, this could seem trivial, but it is really important to study this to ensure that the partnership with the service provider works in the long run. Comparing quotes by different providers could be like comparing apples to oranges. One needs to understand the variables in the billing methods used to make an equitable evaluation.

There are different methods of billing; some of the methods are as follows:

Page: Under this method the client will be charged on the number of pages transcribed. This seems like a fair and verifiable method unless one looks at it in depth. The disparity arises because of differences in the contents of a page. A page could have as many as 46 lines or have a low as 10 lines. However the amount charged would remain the same regardless of the contents of the page.

Report: Under this method the client will be charged a flat rate on each report transcribed. Again this is not a fair method of calculating rates for transcription as the number of pages and lines in a report could vary vastly.

Minute: Under this method the client would be charged on the number of minutes transcribed. This would mean that a slow talker would be charged more than a fast talker. This method would also include interruptions and any other intrusions that occur while a healthcare professional is dictating. Factors like accent, specialty of the healthcare professional could affect the cost of transcription.

Gross lines: Under this method a client would be charged on a visual count of lines. Many healthcare professionals do prefer this method given the ease of calculation. However what they do not realize is that under this method the bill could be beefed up by double spacing and other formatting tricks.

Visible black character: Under this method the client would be charged on the characters that are visible. This method does not provide for equitable charges for the efforts put in by the medical transcriptionists for spacing, formatting, bolding, italicizing, underlining, tab sets etc. Normally the charges under this method are inflated taking into consideration these factors, making this method unattractive.

Character line: Under this method the total number of characters transcribed including space and returns are added and the total is divided by a predefined number like 50, 60, 65 characters to arrive at the total number of lines transcribed.

The character line method of billing has the advantage of meeting all the criteria of “ Billing method principles” as recommended by the MTIA.

According to the billing method principles advocated by the MTIA a billing method has to be:

  • Verifiable
  • Definable
  • Measurable
  • Consistent
  • Fair and honest

TransDyne has adopted the character line method of billing, charging 10 cents for a 65-character line. This ensures that the client is charged a price, which is fair and easy to understand. Care is taken to make sure that the healthcare facility has no doubts about the method about the line count methodology and the billing method.

TransDyne offers quality medical transcription at reasonable prices, done by expert medical transcriptionists with a very quick turnaround time and executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!

To avail low cost medical transcription services for TransDyne, click here

Wednesday, December 29, 2010

Medical transcription outsourcing: Helps make the organization structure leaner

Medical transcription is the process of creating records of the patient-healthcare professional encounter. It is a non-profit making but essential part of the healthcare process. It is considered to be one of the cost heads.

The aim of most healthcare facilities is to reduce the cost of medical transcription as much as possible. Outsourcing medical transcription helps reduce costs both directly and indirectly.

How does outsourcing medical transcription reduce direct costs?
Outsourcing medical transcription reduces direct costs by reducing the following cost heads:

  • Reduce the cost of medical transcriptionist staff on the rolls: One of the main contributors to the cost of medical transcription in-house is the need to maintain the manpower to execute the work. Outsourcing medical transcription needs can bring down not only the salaries paid to the medical transcriptionist but also bring down other costs like taxes, benefits like insurance, down time when work is slow, overtime payments, the cost of weekend and holiday transcription etc.

  • Bring down the cost per line of transcription: Outsourcing medical transcription ensures that the healthcare facility ends up paying very less per line of transcription due to benefits like economies of scale, lower cost of living at the outsourcing company location, and the benefits of best practices adopted by the service provider.

  • Reduce the cost of medical transcription equipment: For medical transcription to be executed in-house the healthcare facility has to invest in medical transcription equipment like computers, servers, earphones, foot pedals etc. These expenses are eliminated with the outsourcing option.

How does outsourcing medical transcription reduce indirect costs?
Outsourcing medical transcription reduces indirect costs by reducing the following cost heads:

  • Reduce the cost of management resources: Managing medical transcription in-house would involve allocation of management staff for activities like recruitment, training, supervision of medical transcription work. By outsourcing medical transcription, management expenses towards managing medical transcription in-house would be dramatically reduced.

  • Reduce the cost of utilities: Utilities like power, water, stationery, consumables etc. add to the cost of medical transcription in-house. Outsourcing medical transcription would eliminate all these costs.

  • Reduce the cost of real estate: Executing medical transcription in-house would mean allocating space for this purpose. This cost of real estate would add to the cost of transcription. Outsourcing medical transcription would totally eliminate this cost head.

Outsourcing medical transcription needs would make the organization structure leaner by eliminating the need to maintain a huge staff on the rolls, while at the same time bringing down the cost of transcription dramatically. It allows the healthcare facility to take advantage of opportunity costs which would have been lost by allocating essential resources to in-house transcription like investments in capital equipment, space allocation, management resources etc.

Outsourcing medical transcription to TransDyne helps not only eliminate direct and indirect costs of in-house transcription, it also offers advantages like:

  • Accuracy level of above 99%
  • Turnaround time of 24 hours, with an option of 4-12 hours turnaround time for STAT reports
  • Data transmission through secure, HIPAA compliant channels.
  • Technology that enables easy uploads and downloads, and offers powerful archival facilities.
  • Familiar and flexible modes of dictation.
  • HL7 integration, which allows for interface with EMR systems.

To avail advantages of outsourcing medical transcription to TransDyne, click here

Tuesday, December 28, 2010

Medical transcription: What is meant by HIPAA compliant systems?

HIPAA protects the health insurance coverage of workers when they lose employment or change their employers. HIPAA also covers the privacy of identifiable health information (PHI- Personal Health Information) regardless of the format in which it exists, including electronic, written or verbal.

HIPAA applies to:

  • Health care providers
  • Health plans
  • Health care clearinghouses
  • Any such third parties that perform services involving PHI or exchange electronic data on behalf of the healthcare facility.

Under the last category HIPAA applies to medical transcription service providers, as they are involved in providing a service that involves the electronic transmission of PHI. Recently the the HITECH act has come into effect adding to HIPAA regulations.

HIPAA/ HITECH and outsourced medical transcription


As already stated HIPAA/ HITECH applies to medical transcription because medical transcription is the process of creating records of the patient-healthcare professional encounter. And the process of outsourcing medical transcription to a medical transcription service provider would involve:

  • Uploading audio files (narration of patient-healthcare professional encounter) to the server
  • Transmission of audio files
  • Downloading the audio files
  • Transcribing the audio files
  • Transmission of the finished transcripts
  • Downloading the finished transcripts by the healthcare facility.

Considering the procedure involved security of data is applicable at all stages:

  1. When Data is at rest: This would be safety of data when it is stored prior to transmission to the medical transcription service provider and when the finished transcripts are stored before transmitting back to the healthcare facility.

  1. When Data is in motion: This would include safety of data during uploading audio files, transmission of audio files, downloading audio files and transmission of finished transcripts

  1. When Data is in use: This would involve safety of data when the audio files are being transcribed.

  1. When Data is disposed: This would involve safely disposing of defunct files in such a way to ensure that they are completely destroyed and cannot be accessed by unauthorized entities.

How does TransDyne ensure HIPAA/ HITECH compliance?

Use of the right systems and software: The use of 128-bit data encryption, multi-tiered application architecture, design level security safeguards, firewall protected networks, sterilized e-mail servers, denial of access procedures and multi-modal alerts safeguards data when it is at rest and when data is in motion.

Use of processes: Use of processes like company owned & managed facilities, not engaging any sub-contractors, employing manned security at the entry/exit points, round-the-clock video surveillance and the lack of removable storage media protect the data in use. The other measures taken for ensuring security of data in use are limiting the access to the application by User ID and an encrypted password. Access to files is limited based on the user's role. Once a user is logged in, if no activity is performed for certain time, the user is automatically logged out of the system. This ensures that there is complete security of data when it in use.

Educating people: Educating people on the importance and procedures for HIPAA compliance gives them a professional outlook. Having them give a commitment in writing further ensure HIPAA compliance. This protects the data in all stages.

TransDyne believes in maintaining security standards that not only meet HIPAA standards, but also exceed them. Not only HIPAA compliance of outsourced medical transcription services, TransDyne ensures accuracy of above 99%, guaranteed turnaround time of 24 hours with an option of 4-12 hour turnaround time for STAT reports at a very reasonable price!

To avail secure medical transcription services from TransDyne, click here

Monday, December 27, 2010

Medical transcription outsourcing: Process for choosing the right service provider

Outsourcing medical transcription is a critical decision. By outsourcing its medical transcription needs a healthcare facility is essentially adding to the back office support of their facility. A medical transcription service provider is a long-term business associate of the healthcare facility.

The process of picking the right associate needs a well thought out strategy. Breaking it into two stages can help refine the process of selection:

  • Qualification stage
  • Proposal stage

Qualification stage is an elimination round where the medical transcription service provider will be judged on the following criteria:

  • Can the medical transcription service provider prove HIPAA compliance?
HIPAA compliance is an important criterion to be considered as medical transcription involves transmission of data back and forth through electronic channels. Security measures for ensuring confidentiality of patient information needs to be addressed at 3 levels:

    1. Technology: HIPAA compliance in technology can be ensured by transmission of data through encrypted channels, firewall protection etc.

    1. Process: HIPAA compliance in process can be ensured by making sure that 100% of the work is carried out in company’s own premises and not through sub-contractors. Further security measures could include surveillance cameras and security at entry and exit points.

    1. People: HIPAA compliance among people could be ensured by educating them on the importance of HIPAA and having them sign a commitment regarding the same.

  • Can the medical transcription service provider’s system be made compatible with the healthcare facility’s systems?
Outsourcing of medical transcription needs should not require any further investment by the healthcare facility. Features like HL7 interface to enable interface between various systems could be used as a criterion to evaluate the medical transcription service provider.

  • Can healthcare professionals retain their current modes of dictation?
Healthcare professionals have limited time and a service provider that lets them retain their current modes of dictation will be one of the qualifying features.

Once the medical transcription service provider has qualified on these criteria they need to be evaluated on the following, which will form part of the proposal:

  • What is the cost per line?
Cost savings is one of the main benefits that a healthcare facility hopes to have from the outsourcing decision. The cost per line of needs to be fair and reasonable to the services rendered, without any hidden costs.

  • What are the billing methods used?
The method of billing used by the service provider has a direct effect on the bottom line of the healthcare facility. The billing method used has to be according to the MTIA guidelines of being verifiable, definable, measurable, consistent, fair and honest.

  • What is the guaranteed turnaround time?
Timely transcripts add to the quality of healthcare provided. A reasonable turnaround time needs to be specified along with options for STAT reports.

  • What is the accuracy level promised?
The accuracy of the finished transcript as against the audio file needs to be as close to 100% as possible so that accurate information is documented. The accuracy level specified by the medical transcription service provider is an important criterion for the final decision-making.

  • Can the medical transcription service provider provide references?
References/ testimonials are the success stories of those who have already availed the services of the service provider. Having testimonials gives an added assurance that the service provider can meet all the challenges.

  • Is there a free trial period to test the services?
Free trials of the services provide a test run that gives the healthcare facility an idea as what to expect and helps make the right decision.

  • What is the type of contract used?
The type of contract used by the medical transcription service provider gives an idea about the commitment needed from both the parties and whether the service provider is willing to make changes in the contract if needed.

TransDyne is a professionally managed transcription company, which qualifies on all the criteria like being HIPAA compliant in technology, processes and people, having technology that is compatible with that of the healthcare facility and the flexibility for healthcare professionals to retain their current modes of dictation.

TransDyne offers medical transcription at the rate of 10 cents per line, uses a billing method based on a 65-character line, assures a turnaround time of 24 hours with an option of 4-12 hours for STAT reports, assures an accuracy level of above 99%.

TransDyne can provide testimonials of its’ success stories, offers a free trial period for evaluating their services, and a standard business agreement that can be modified as per the healthcare facility’s requirements.

TransDyne offers quality medical transcription at reasonable prices, done by expert medical transcriptionists with a very quick turnaround time and executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!


To know more about medical transcription services by TransDyne, click here.

Sunday, December 26, 2010

Medical transcription outsourcing: Save up to 40% on costs

Outsourcing medical transcription has many benefits the most obvious being that of saving on transcription costs. While analyzing transcription costs healthcare facilities tend to overlook many important cost heads hence the comparison between the price per line given by the outsourcing company and the current cost per line is not accurate.

What should be included while calculating cost on medical transcription in-house?

Direct costs

  • Direct transcriptionist staff salaries: This comprises the salary paid to in-house transcriptionists.
  • Cost of training: The cost of training new transcriptionists to enable them to execute work as per the healthcare facility’s requirements.
  • Supplies used for transcription: The stationery cost and the cost of other supplies used for transcription would have an impact on the cost per line.
  • Cost of overflow work that is outsourced: Sometimes when the in-house transcriptionists are not able to keep up with excess workflow the work needs to be outsourced and this adds to the cost.
Indirect costs
  • Depreciation of transcription equipment: Over time the transcription equipment would have some wear and tear, this depreciation cost will have to be added to the cost of transcription
  • Apportioning salaries of management and administrative staff: The salaries of managerial and administrative staff contributing to the transcription process will have to be apportioned and added accordingly.
  • Benefits given to employees other than the salary: Benefits given to transcription staff like health insurance, dental care etc will have to be added in the category of indirect costs.
  • Taxes: Having transcription staff on rolls would mean taxes would have to be paid.
  • Cost of space used for in-house transcription: Apportionment of cost of real estate cost would have to be made according to the space utilization.
  • Cost of employee turnover: This would include fees paid to consultants, signing bonuses, cost of training new employees and the cost of advertising for new employees.
  • Cost of technology: The cost of technology used for medical transcription and the cost of integrating this with the hospital’s system needs to be added.
Apart from the direct and indirect costs of medical transcription in-house the other factors that need to considered are:

  • No of days taken for transcription
  • Quality of reports
  • Physician satisfaction
  • HIPAA compliance
  • Report generation and distributio
  • Easy availability of qualified staff for transcription
Given below is a table of typical expenses of transcription in-house:
Item
Cost in US $ per annum
Salary
30000
Benefits
8000
Real estate
2000
Furniture
1000
Computer
2000
Management
5000
Consumables
1000
Utilities
500
Miscellaneous
500
Total cost
50000
Given below is the productivity of a medical transcriptionist
Production
Number of lines per 8 hour day
1250
Work hours per year
1920
Lines per year
300000
Downtime in %
10
Actual lines produced in a year
270000
Cost per line
18.5


After calculating the costs of all these factors one can arrive at the cost per line of transcription.

TransDyne offers medical transcription at the rate of 10 cents per 65-character line. This shows a clear saving in the cost per line of transcription. The 65-character line is calculated according to the billing method principles as per the MTIA guidelines. The method of billing used is verifiable, definable, measurable, consistent and fair & honest.

Not only that outsourcing the medical transcription needs of a healthcare facility to TransDyne has benefits like:

  • Accuracy of 99% and above
  • 24 hours turnaround time, with an option of 4-12 hours turnaround time for STAT reports.
  • Software that enables smart upload by allowing flexible modes of dictation and features like smart delivery and web delivery for ease of use.
  • Ensures HIPAA compliance by using the right technology and having safety measures in place for security of people and infrastructure.

TransDyne ensures that the healthcare facility’s variable needs are met without affecting the cost per line, by having a large pool of well-trained medical transcriptionists available at all times.

TransDyne ensures that the quality standards are constantly maintained by having quality guidelines in place.

TransDyne ensures HIPAA compliance by always executing the medical transcription work in-house rather than through subcontractors.

To avail superior medical transcription services from TransDyne. click here.




Thursday, December 23, 2010

Outsourced medical transcription can increase productivity

How does outsourced medical transcription help healthcare professionals increase productivity?

By leaving healthcare professionals with more time to focus on providing quality healthcare. That is a very simple answer and does not really highlight the advantages of outsourcing medical transcription. Let us examine in detail how outsourced medical transcription services enhance a healthcare professional’s productivity

  1. By providing a highly skilled team of medical transcriptionists: By outsourcing the medical transcription function, a healthcare professional essentially gains in terms of a huge team of well-trained and professional medical transcriptionists who can ensure that the patient-healthcare professional encounter is documented accurately and the finished transcripts are available in a timely manner.  This ensures that healthcare professionals can focus on their work and enhance productivity rather than waste time checking the accuracy level of transcripts. Having accurate information available on time helps quicken the healthcare process.
  1. By using technology which is reliable and secure: By using technology that is reliable and secure, the medical transcription service provider can provide three pronged benefits:
    • Capital saved on technology investments
    • Assured turnaround time, reducing the need for constant follow-up
    • Security of data during transmission is ensured
  1. By quickening the accounts receivable cycle: Medical transcription is the first stage of the accounts receivables cycle. By outsourcing medical transcription the healthcare facility can be assured that the first stage of the accounts receivable cycle is cleared in a timely manner.
  1. By letting healthcare professionals use familiar modes of dictation: Outsourcing to a medical transcription service provider that lets the doctors use familiar methods of dictation would ensure that doctors can utilize their time in the best way possible, thereby increasing productivity.
It can be seen that medical transcription companies do not just document the patient –doctor encounter, they free up valuable resources like time, money, manpower and technology by providing an important and value added service. Choosing the right medical transcription service provider can really improve the productivity of a healthcare professional and increase the profitability of the healthcare facility.

Apart from increasing the productivity of healthcare professional, outsourcing medical transcription has added benefits like:

  • Reduction in the cost per line of transcription
  • Cost of transcription is limited to cost per line and not for idle capacity during slow periods.
  • Holiday and weekend transcription needs are met without any added expenses.
  • Outsourcing medical transcription leaves the healthcare facility administration free to concentrate on the core business.
  • Savings on real estate costs that is allocated for the in-house transcription staff.
  • Reduction in information technology costs
  • Reduction in management expenses towards medical transcription
  • Centralized information flow
  • One stop solution for all medical transcription needs
Medical transcription is an important cog in the machinery of healthcare services. By outsourcing medical transcription needs a healthcare facility can avail of this vital service at economical rates, with added benefits of assured turnaround time, advanced technology and services that are HIPAA compliant.

TransDyne offers quality medical transcription at reasonable prices, done by expert medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!

Click here to know more about the advantages of outsourcing medical transcription needs to TransDyne

Wednesday, December 22, 2010

Reduce management expenses by outsourcing medical transcription.

Does a healthcare facility realize that management expenses form a major cost component of in-house transcription?

When the cost of in-house transcription is computed one of the cost components that is often overlooked is the cost of managing the in-house transcription needs. Managing medical transcription in-house would typically involve the following management activities:

Sourcing the right people: This would involve advertising for people and assessing the quality of people before recruiting them as transcriptionists.

Sourcing equipment: This would involve assessing the equipment requirements (including computers, listening devices, foot pedals, printers, stationery etc.) And then acquiring them for the right price
Sourcing technology: The technology required for starting up medical transcription like software for routing, firewalls, encryption, uploading, downloading and archival features etc need to be assessed and acquired.

Space allocation: There would be certain space needs for carrying out transcription work in-house this needs to be assessed and allocated.


Training the people: People need to be trained on the work requirements and procedures to be followed etc.

Once the resources are in place then the next step is execution of the work which involves the following steps:


Collection of dictation: Dictation of records by doctors needs to be collected in a centralized place for further processing.

Allocation of dictation: Dictated audio files need to be allocated to medical transcriptionists so that they commence with their work.

Supervising the medical transcription work: Work once collected and allocated needs to be supervised to make sure that it is being executed according to the required standards.

Assessing quality: Accuracy/quality of transcribed documents needs to be assessed to minimize errors.

Assessing turnaround time: Turnaround time of reports is very important for the treatment of patients, record keeping and managing receivables etc. hence turnaround time schedules have to be maintained.

Ensuring security: Transcription would entail transmission of confidential files of patients back and forth, care has to be taken to make sure that all the channels of transmission are secure and HIPAA compliant.

Collecting all the transcribed files: All the finished files need to be compiled at one central server for transmission back to the concerned doctors for their records and further use.

Obtaining feedback: Feedback on the quality of reports along with any special formats required needs to be collected from the doctors and communicated to the transcriptionists for implementation.

Updating/training medical transcriptionists on latest developments: Medical field has new developments on a daily basis in terms of drugs, treatments etc, medical transcriptionists need to be constantly updated about these developments.

Making arrangements for holiday/emergency medical transcription requirements: Due to unpredictability of patient inflow and staff fluctuations during holidays etc arrangements have to be made so that transcription needs are taken care of during these times.

Maintaining archives: Archiving of medical reports for easy access in case of future reference for various purposes.

Arranging Repairs and maintenance for all equipments to prevent breakdowns: Repairs and maintenance of transcription equipments is a constant process required for the smooth execution of transcription work.

The vast array of management activities required to execute transcription in-house will add to the cost per line of transcription. When medical transcription needs are outsourced, effectively all the management costs and activities associated with in-house transcription will be outsourced. Assessing the medical transcription service provider on the basis of quality/accuracy, pricing, turnaround time and data security is important before making the outsourcing decision.

TransDyne is a professionally managed medical transcription service provider that offers quality medical transcription at reasonable prices, done by expert medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!

For more details about how to use TransDyne’s superior outsourced medical transcription services, click here.

Tuesday, December 21, 2010

Medical transcription outsourcing: Helps unleash core business potential

Providing quality healthcare and making a profit while doing so are the goals of a healthcare facility. Outsourcing medical transcription can help achieve both the goals.

How does medical transcription help in the provision of quality healthcare?

  • By creating accurate records: The continued quality of healthcare depends on availability of accurate information. Outsourcing of medical transcription ensures that medical records are transcribed by experienced and expert medical transcriptionists ensuring maximum accuracy.

  • By creating timely records: Timely records are vital for providing quality healthcare, by outsourcing the medical transcription function a healthcare facility can be ensured that transcription would be timely because of a availability of a large pool of qualified personnel at all times. The turnaround time of the finished transcripts are ensured by use of technology which has features that provides the convenience of using flexible modes of dictation, easy upload of audio files, easy download of finished transcripts.


How does medical transcription help in profitability?

  • By creating records at reasonable price: The cost per line of medical transcription can be cut down dramatically by outsourcing to a professionally managed medical transcription service provider. The healthcare facility can benefit from the economies of scale of the medical transcription company. The billing method used by the medical transcription service provider also has bearing on the cost per line of transcription and this in turn affects profitability.

  • By cutting down associated costs: Outsourcing of medical transcription would also have enormous cost saving benefits like, managerial expenses, real estate costs, cost of utilities, cost of information technology, capital investment in medical transcription equipment among many other expenses, to the healthcare facility. One of the main benefits of outsourcing medical transcription is that it accelerates the receivables cycle. This ensures that the process of reimbursement is quickened leading to profitability

  • By creating records through secure channels: Choosing a HIPAA compliant medical transcription company for outsourcing medical transcription needs that healthcare facility would be able to protect itself against any litigation arising out of potential data security breaches. This could mean a huge potential saving for the healthcare facility

One can see that choosing a professionally managed medical transcription service provider as a long-term partner for creation of medical records, can have an impact on the bottom line of the healthcare facility. It is vital that the process of selection should include a company, which is able to provide all these benefits.

TransDyne offers quality medical transcription with an accuracy level of above 99% Accuracy levels are achieved by training medical transcriptionist in specific areas of medicine making them domain experts and having a four level quality check to eliminate errors.

TransDyne offers medical transcription at reasonable prices by using a fair and reasonable method, achieving and passing on the benefits of economies of scale, and executing all medical transcription work in-house.

TransDyne offers quick turnaround time for medical transcription work by use of the right technology and well-trained medical transcriptionists.

To know more about the advantages of outsourcing medical transcription needs to a professional company like TransDyne, click here.

Monday, December 20, 2010

Medical transcription outsourcing: How important is turnaround time guarantee?

Turnaround time guarantee given by the medical transcription service provider plays an important role in the service provider selection process.

Why is turnaround time guarantee a deciding factor?
To answer this question, one needs to examine the importance of medical transcription and the part it plays in the provision of quality healthcare. Medical transcription is the process of creating records of the patient-healthcare professional encounter. These records then serve as the foundation for providing healthcare, for referring to specialists, as evidence in case of litigation and form the basis for billing.

One can see that the quality of healthcare hinges on the availability of accurate and timely information, therefore turnaround time for medical transcription is very important for a healthcare facility.

What is turnaround time?
Turnaround time is the time between the audio files is uploaded to the time when the final transcript is made available to the healthcare professional. Ideal turnaround time would depend on the type of report. For most reports a turnaround time of 24 hours would be considered ideal, but STAT reports would require a turnaround time of 4-12 hours.

How can a healthcare facility be ensured that the committed turnaround time would be met?
This would require the healthcare facility to have a careful screening process of various medical transcription service providers. To ensure that a service provider would stand by their guarantee they need to be evaluated on the following:

Technology used: The technology used by the medical transcription service provider will have a direct impact on the turnaround time.

Training methods used: A team of well-trained medical transcriptionists would ensure that the turnaround time guaranteed by the medical transcription service provider would be met without any compromise to quality.

Quality assurance methods used: The methods used to ensure quality would not only ensure accuracy but also save a lot of time in correction of errors, thereby fine-tuning the turnaround time.

In-house transcription: Transcription done in-house and not through sub-contractors would cut down on guarantee turnaround time by avoiding dilution of control over the process of transcription.

TransDyne stands head and shoulder above the others in terms of not only quality/accuracy of transcripts, fair pricing, data security but also in terms of turnaround time guarantee.

How does TransDyne guarantee turnaround time?

TransDyne uses the right technology: TransDyne adopts the best technology like Smart upload, Smart Delivery, and web delivery to ensure that the turnaround time is met.

TransDyne has refined its’ training methods: TransDyne has taken training of its’ medical transcriptionists to the next level by training them in one or two areas of medicine to make them domain specialists. This ensures that the turnaround time is met with from the very beginning.

TransDyne has a four level quality check: TransDyne has a stringent quality control method in place involving medical transcriptionist, proofreader, unit-in charge and quality assurance team to ensure quality issues are solved on time and not affect turnaround time.

TransDyne does not use sub-contractors: TransDyne believes in executing all the work in-house thereby saving on time and at the same time ensuring accuracy and data security.

Please click here to know more about the superior transcription services offered by TransDyne.