Medical transcription outsourcing: Providing an open and inclusive process for documenting the patient encounter

The process of healthcare has always needed to document the care process for various purposes including clinical decision-making, receivable management, risk management and for fulfilling statutory obligations. Medical transcription is one of the most preferred methods of documenting the process as it intuitively fits in with the work life of healthcare professionals by providing several flexible options. As the process of medical transcription requires commitment in terms of people, processes and technology, outsourcing the entire process to a professional medical transcription service provider has been found to be effective, efficient and economical.

Over the years outsourced medical transcription service providers have ensured that the process medical transcription keeps evolving and changing according to the changing needs of the healthcare sector.  Medical transcription service providers have ensured that the process of documentation has become an open and inclusive process that includes all those who are using the information from patient medical records. This has enabled two-way communication between all the end users resulting in services that provide multiple benefits

What are the ways in which medical transcription service providers have made the medical transcription process more interactive and inclusive?

Medical transcription service providers are aware that patient medical records are the basis for several aspects of running a healthcare facility successfully. The information from these records is accessed by different people at different level. Some of the benefits provided by outsourced medical transcription services are as follows:

• Providing flexible modes of dictation: Outsourced medical transcription service providers not only allow healthcare professionals to use dictation devices of their choice they also ensure that these audio files are automatically uploaded and transmitted for transcription. This is done automatically by configuring the medical transcription system.

• Providing options to keep track of work in progress: It is important for support staff at the healthcare facility to have an effective mechanism that enables them to track the work in progress. Outsourced medical transcription service providers have provided this facility to keep tabs on the work in progress at every stage of transcription.

• Providing archive facilities: As the process of healthcare may involve more than one visit from the patient, it is important for healthcare facilities and healthcare professionals to have easy access to older transcripts. Outsourced medical transcription service providers have provided for this eventuality by archiving older files, which can be, searched various search criteria.

• Providing flexible modes of document delivery: Outsourced medical transcription service providers have used software and technology to deliver transcripts to healthcare professionals in a speedy and secure manner in the mode preferred by them. They have also enabled adoption for EMR/EHR using HL7 interface.

• Helping preserve the narrative: It is a known fact that reimbursement levels are determined by the quality of documentation and having detailed patient medical records is also important for risk management. Outsourced medical transcription service providers help healthcare professionals retain the narrative portion of the patient medical record, which helps in both these aspects.

• Providing an efficient system for transcription: Outsourcing medical transcription ensures that the healthcare facility have access to an effective system for medical transcription which reduces the burden of the information technology personnel of the healthcare facility.

• Providing a forum for feedback: Outsourced medical transcription service providers have provided open channels of communication to enable feedback from healthcare professionals.

• Providing feedback to healthcare professionals and healthcare facilities: Outsourced medical transcription service providers provide healthcare professionals with feedback and resources to improve their dictation practices, which enables them to improve their practices resulting in quality documentation.

TransDyne, a leader in the outsourced medical transcription industry has used their extensive background in information technology and their experience in serving the needs of the healthcare sector to provide affordable and integrated medical transcription solutions.

TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!            

To avail complete medical transcription services from TransDyne, click here.