Medical transcription outsourcing: Offering intrinsic support to healthcare

The healthcare sector is always under constant pressure to deliver quality results. This becomes an arduous task given the constraints faced by the healthcare sector due to steady rise in costs and increasingly restrictive statutory norms. In this situation it becomes essential for healthcare facilities to concentrate on tighter expense management and improving process efficiencies. One of the effective methods of achieving this is outsourcing all activities that are not part of the core competencies of the healthcare facility. Medical transcription is one such process. Though medical transcription provides valuable support in various aspects of successfully running a healthcare facility, it is not part of the core business.

Outsourcing medical transcription has proven to be beneficial to healthcare facilities in several aspects. This is because outsourced medical transcription service providers provide services that have an understanding of the working of healthcare facilities. Outsourced medical transcription service providers provide services that offer intrinsic support to healthcare facilities and healthcare professionals at several levels.

How do outsourced medical transcription service providers provide intrinsic support to healthcare professionals/ healthcare facilities?

Medical transcription is a service that has been associated with the healthcare sector over a long period of time. Medical transcription as a service has evolved with the changing needs of the healthcare sector, by refining its processes and using the right technology. This has helped medical transcription services to become an intrinsic element of providing quality healthcare profitably.

Medical transcription services not only have an inherent understanding of the working life of healthcare professionals, but also are also aware of the impact of quality patient medical records on the revenue cycle management and the risk management aspects. Some of the key areas that are the focus of healthcare facilities in which outsourced medical transcription services play a role are:

• Greater productivity: Due to the extensive experience working with and constant exposure to the healthcare sector, outsourced medical transcription service providers are aware of the needs of the healthcare professionals and healthcare facilities. This has enabled them to provide services that help increase productivity. These include:

1.     Allowing healthcare professionals to use familiar method of documenting the patient encounter – dictation to transcription

2.     Allowing healthcare professionals to use familiar modes of dictation

3.     Providing turnaround time options based on the needs of healthcare professionals

4.     Using software and tools to ensure an efficient medical transcription system, starting from collection of audio to preferred document delivery modes saving time and enhancing productivity of healthcare professionals and other support staff.

• Less waste: Outsourcing medical transcription essentially ensures that the key resources of the healthcare facility including resources like real estate, overheads, time & expertise of healthcare facility staff are focused on the core activity of providing quality care rather than medical transcription. Moreover outsourcing medical transcription has the additional benefit of savings on cost and accelerating the reimbursement process.

• Improved quality: Outsourcing medical transcription ensures that the quality of transcription is maintained along with factors like turnaround time, cost and security. This in turn has a positive impact on the quality of services provided by the healthcare facility, therefore on the reputation and profitability.

Apart from the above benefits outsourced medical transcription service providers provide services that take into consideration the changing requirements of the healthcare documentation scenario. Outsourced medical transcription service providers provide editing and proof reading services for speech recognition software transcription and also enable HL7 interface. Both these services help in the process of adopting EMR/ EHR as mandated by the law.

TransDyne, a leader in the outsourced medical transcription industry has been providing medical transcription services for over a decade. TransDyne has used their extensive background in information technology to create systems that provide maximum benefits and save on efforts.

TransDyne offers quality medical transcription at reasonable prices, done by expert medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!                   

To avail outsourced medical transcription services from TransDyne, click here.