Wednesday, November 21, 2012

Medical transcription: Contracting out enables augments efficiency and makes better services

Transcription has played an important contribution in the procedure of medicine by helping document the patient-physician encounter. Transcription is also the first step in the procedure of reimbursement as it gives the premises for coding and billing.

In a time where healthcare facilities are struggling with dwindling earnings and galloping expenditure, outsourcing voice transcription is an easy answer to curtail expenditure of medical transcription.  Apart from curbing expenses contracting out transcription can help the health facility increase efficiency and enhance services.

How does contracting out transcription aid boost output?

Outsourcing voice transcription enables boost productivity of the health facilities in the following areas:

Improving document accessibility: Sub contracting transcription reduces the burden of the healthcare practice support staff, by creating an orderly system for collection of dictation files, uploading audio records, distribution of transcribed records and delivering additional provisions like electronic signature, remote printing & faxing etc. sub contracting transcription also helps in tracing files through an competent system, enabling the support staff to track the status of work in progress, at any given time. Access to patient reports is also made better by use of efficient archiving systems

Optimization on resources:  Contracting out voice transcription frees up vital resources of the healthcare practice like real estate, capital costs on transcription equipment, office space, technology staff, administration overheads and working capital.  These resources can then be employed towards the core business of the health facility, thus enhancing output

One stop solution for medical transcription needs: Sub contracting transcription make certain that the service provider is a one stop for all the disturbances associated with voice transcription. This would include variation in transcription volumes, holiday & weekend voice transcription, addition of new specialties, addition of new report formats/templates, assimilation with EMR/EHR, and HIPAA & HITECH concerns for confidentiality of details during the medical transcription procedure

Quickening funds flow:  Contracting out medical transcription makes certain that medical records are created on time. This ensures that the first step in the coding and billing takes place on time. This in turn helps speed up the reimbursement method. Quickening the coding and billing cycle empowers the funds flow and empowers the health facility to execute resourcefully

How does outsourcing voice transcription aid make better services?

Made better accuracy of transcripts: Outsourcing voice transcription has added plus points like medical transcriptionists trained in specialties, multiple quality checks and the past experience & expertise of the company in serving different health facilities enables improve the correctness of records. The enhanced quality of the details in the patient records empowers the healthcare facility make better caliber of services by assisting healthcare professionals make informed decisions

Improved turnaround time: Contracting out transcription ensures that medical reports are created on time. Having the right data on hand in a quick basis helps physicians enhance competence of services to patients

It can be concluded that outsourcing voice transcription gives a variety of plus points to the healthcare practice. To gain from the plus points of subcontracted transcription, it is critical to analyze the precise needs of the health facility and source a transcription service provider who can offer services accordingly.

The abilities of the transcription company needs to be determined on the following criteria:

Correctness: This entails the percentage of quality of the finished reports vis-à-vis what was dictated. A minimum of 99% and above would be ideal.

Delivery time: Delivery time refers to the time taken to revert the transcribed document to the healthcare practice. A turnaround time of not more than 24 hours for normal records and 4-12 hours for STAT transcripts would be considered acceptable.

Data confidentiality: The service provider being subcontracted to should be HIPAA and HITECH compliant. The voice transcription company has to have enough confidentiality measures to ensure that the confidential data delivered to and fro is safe and confidential.

Costing: Minimized expenses are one of the main plus points that a health facility hopes to have, from the sub-contracting alternative. Costing should be fair and reasonable for the services rendered. Costing method should also be transparent and simple so that both parties can check the same at any stage of the process

Technology: The software and tools employed by the transcription service provider should not only be confidential but should also be simple to use, without having to require extensive training.

TransDyne offers competent medical transcription at cost-effective rates, carried out by experienced and skilled medical transcriptionists with a very timely turnaround time carried out through confidential HIPAA and HITECH compliant channels, with very high levels of correctness and all this with software and tools that is advanced but simple to use!                 

To avail complete transcription services from TransDyne, click here.

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