Medical transcription outsourcing and health information management

Modern day healthcare depends on the input from various sources to be effective and profitable. One such aspect that plays a vital role in healthcare is health information management. Health information management is the practice of maintenance and care of health records. Health information professional have been described to play a critical role in the delivery of healthcare. They focus on collection, maintenance and the use of quality healthcare data to support the information intensive and information reliant healthcare system.

One important aspect of health information management is medical transcription. Medical transcription is the process of documenting the patient-healthcare professional encounter. Medical transcription is a specialized process requiring the optimum combination of people skills, processes and technology Outsourcing medical transcription ensures that patient records are created in a professional manner making the process efficient, effective and economical. Patient records need to fit a certain criteria to be useful in the healthcare process.  The medical transcription company needs to be evaluated based on the criteria used to evaluate data characteristics:

·        Accuracy: Medical records of patients are vital to the process of healthcare. They provide continuity, basis for planning future care, assist in case of litigation and can be used for education and research. Therefore the accuracy of the data captured during the process of medical transcription should be as close to 100% as possible

·        Accessibility: To provide quality healthcare it is important that information is easily accessible. It not only helps healthcare professionals and support staff provide quality care but also organize their time better. Outsourcing medical transcription can help in this aspect by providing archiving facilities, which make it easier to trace files

·        Comprehensive: Patient records need to encompass all the details of the patient’s medical history. This aids healthcare professionals in making the right treatment plan. The medical transcription service provider needs to ensure that all the details are comprehensively captured during the transcription process

·        Consistency: Healthcare is a complex field and it is important that the value of the data should be reliable and standard across various applications. This is the responsibility of the medical transcriptionists who actually transcribe the records. It is important that their training program encompasses all the details of the specialty they are transcribing for

·        Currency: The patient records should reflect current data. Creating timely records is an important duty of the medical transcription service provider

·        Definition: This means that the data should be clearly defined with no room for misunderstanding. This requires the medical transcription service provider team to have in-depth knowledge of medical terms and definitions

·        Granularity: This means the attributes and value of data should be defined at the correct level of detail

·        Precision: The details in the medical record, documenting the essentials so that no details are missed but unnecessary data is not included

·        Relevancy: The data captured in the medical records should be relevant.

·        Timeliness: The medical records need to be created with all the above given attributes within a reasonable time frame. The optimum turnaround time would aid both quality healthcare and quicker reimbursements.

Outsourcing to a professional medical transcription service provider like TransDyne ensures that medical records are created with all the attributes. TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!              

To avail complete medical transcription services from TransDyne, click here.

Medical transcription outsourcing: Providing expert services

The focus of healthcare facilities is to provide quality healthcare while still maintaining profitability. Healthcare is a process, which requires many expert inputs whether it is the contribution of skilled healthcare professionals, technicians, nursing staff, support staff, laboratory services or information from patient records. It becomes imperative for healthcare facilities to focus on their core competence and outsource the other activities to expert service providers.

The process of medical transcription, which aids in creating patient records, is one such activity. The best solution to ensure accurate, timely, secure and cost effective creation of patient records is to outsource to an expert medical transcription service provider.

Expert Medical transcription services

What is meant by expert medical transcription services?

The word "expert" has been defined as having, involving or demonstrating great skill, dexterity or knowledge as the result of training and experience.

By this definition outsourced medical transcription services can be described as expert services. Medical transcription is the culmination of right team, the right process and the right technology.

The right team: The accuracy and the turnaround time required for expert medical transcription is the result of the right team. To meet the quality standards required in medical transcription, the medical transcriptionists need knowledge of medical terminology, good English, typing skills, good listening skills, Internet savvy and multi tasking abilities. This requires an extensive training program to make the medical transcriptionists experts. Outsourcing medical transcription ensures that expert medical transcriptionists undertake creation of patient records, no matter what the specialty or the volume of transcription.

The right process: Medical transcription is not a one-time service; it is a continuous process. The process of medical transcription continues as long as there are patients requiring healthcare. Medical transcription needs to follow the right process to ensure that the patient records are created within the acceptable time without compromising the quality or security. To cope with the varying demands medical transcription service providers have a process in place that ensures that patient records are created not only on time, but all the details of the patient-healthcare professional encounter are captured accurately.

The right technology: Technology has a significant role to play in the process of medical transcription. It not only ensure speed and security but also adds value to the process by making it easy of healthcare professionals and other support to use, but also by providing benefits like archives, familiar modes of dictation, remote printing & faxing, adoption of EMR etc.

By using the right combination of people, processes and technology outsourced medical transcription services definitely qualifies as an expert service. Speedy, secure, low-cost, accurate and technologically savvy medical transcription is the result of skill, training and experience.

TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!          

To avail expert outsourced medical transcription services from TransDyne, click here.

Medical transcription outsourcing: How to get the most out of it?

Outsourcing medical transcription is a crucial business decision for healthcare facilities, one that would have required considerable thought and analysis. Having gone through the process of identifying the deliverables expected from the outsourcing process it is important to get the maximum benefits from the outsourcing medical transcription decision.

How can healthcare facilities maximize benefits of the outsourcing medical transcription decision?

• Choosing the right medical transcription service provider: Sourcing the right service provider has become much easier because information about medical transcription service providers are easily available on the Internet. But on the flip side availability of huge amount of information can be very confusing. To choose the right service provider, healthcare facilities need to concentrate on certain points, which can help narrow down the search for the right service provider. Healthcare facilities need to ask the following questions:

a)     What are the credentials of the service provider? How long have they been in business?

b)     Who are their clients? Can they provide references?

c)      Does the service provider use sub-contractors?

d)     Does the service provider offer a free trial?

e)     Does the service provider have open channels of communication?

• Getting the right price: Savings on cost of medical transcription is probably one of the main objectives of outsourcing. However pricing in medical transcription is a very complicated matter. It is important for healthcare facilities not to be guided by price alone. Unrealistically low prices could mean that either quality of work could be compromised or the method of billing used could leave room for manipulation. The method of billing used by the medical transcription service provider should be measurable, verifiable, definable, consistent and fair & honest. Care should be taken to understand the components of cost and the method of billing to ensure that the price quoted really benefits the healthcare facility

• Setting standards of quality: Patient records are vital for the running of healthcare facilities, therefore it is important to thoroughly study the medical transcription service provider to assess their ability to meet accuracy levels and turnaround time guarantees. The training methods used, the quality check methodology used and the technology used by the service provider are indicators of the medical transcription service provider's ability to meet quality standards of maximum accuracy and speedy turnaround times

• Ensuring HIPAA/HITECH compliance: HIPAA/HITECH compliance is very important when it comes to medical transcription. The ability of the medical transcription service provider to meet HIPAA/HITECH standards can be assessed by the measures used by the service provider to secure people, processes, infrastructure and technology

• Leveraging on the software and tools used by the service provider: Technology plays a significant role in the medical transcription process. The outsourcing process can become very advantageous by leveraging on the technology used by the medical transcription service provider. It can provide value added benefits like flexible modes of dictation; automatic uploads & downloads, archives, remote printing & faxing, and integration with EMR. This eases the life of healthcare professionals and support staff enabling them to concentrate on providing quality healthcare

Outsourcing to the right medical transcription service provider could help healthcare facilities concentrate on their core business, save on costs, accelerate reimbursements and benefit from the technology used by the medical transcription service provider.

TransDyne, a leader in the outsourced medical transcription industry:

·        Has been providing outsourced medical transcription services to some of leaders in the healthcare industry for over a decade

·        Has the testimonials of their satisfied customers

·        TransDyne believes it is their privilege to serve their customers themselves rather than dilute the focus by using subcontractors

·        TransDyne offers free trial of their services for a limited time period

·        TransDyne believes in being available to their customers 24/7

TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!          

To avail maximum benefits of outsourcing medical transcription, click here.

Medical transcription: Emergency Room

Emergency Room is a hospital or primary care department that provides initial treatment to patients with a broad spectrum of illnesses or injuries, some of which may be life threatening and require immediate treatment. The Emergency Rooms of most hospitals operate around the clock.

Emergency Room medical transcription involves the transcription of audio records dictated by Emergency Room healthcare professionals’ encounter with patients. Knowing that it takes a specialist to take care of specialist medical transcription needs, TransDyne has trained a team of medical transcriptionists in the language of medicine including medical terminology, knowledge of Greek and Latin prefixes & Suffixes, anatomy, physiology, disease, processes, procedures, medical instruments, pharmacology, laboratory instruments, laboratory test results, medical reference, material and techniques.  This has enabled the medical transcriptionists to understand the needs of Emergency Room healthcare professionals and serve them in the best way possible.

How does specialty training in Emergency Room medical transcription affect accuracy levels?

Specialty training in Emergency Room medical transcription helps the medical transcriptionists produce quality work from the very beginning.  The medical transcriptionists are familiar with all the aspects related to Emergency Room care. Due to the emphasis of specialty training in Emergency Room medical transcription the medical transcriptionists are able to achieve accuracy of above 99% maintaining the integrity of information captured.

How does specialty training in Emergency Room medical transcription affect turnaround time?

Turnaround time is very critical when it comes to Emergency Room Medical transcription. Specialty training enables the medical transcriptionists to produce high quality transcripts within the turnaround time guaranteed. Due to the familiarity with the requirements of Emergency Room medical transcription, the medical transcriptionist need not spend much time researching difficult terms in the Internet. Due to the higher levels of accuracy the number of quality checks required are less thus reducing turnaround time.

How does specialty training in Emergency Room medical transcription affect pricing?

Specialty training in Emergency Room medical transcription increases the productivity of the medical transcriptionists and decreases the time required for frequent quality checks thus bringing down the cost per line of transcription. The healthcare facility benefits from the economies of scale.

Emergency Room medical transcription from TransDyne not only has the benefits of accuracy above 99%, turnaround time of 24 hours & option of 4-12 hours for STAT reports and reasonable prices, it has other benefits like:

• Security: One of the main concerns that healthcare facilities have is regarding the security of data. During the medical transcription process, data is transmitted back & forth; the protection of data during this process is vital. TransDyne ensures security of data by taking on a three pronged approach, which involves security measures with regard to technology, people and processes. This ensures the confidentiality of data is protected at all stages.

• Benefits of advanced technology: TransDyne offers healthcare facilities the benefit of advanced technological features like automatic uploads of dictation; automatic downloads of finished transcripts, remote printing & faxing, power archiving facilities and HL7 integration etc at no extra costs.

To avail superb Emergency Room medical transcription services from TransDyne, click here. 

Outsourcing ophthalmology medical transcription

Ophthalmology is a branch of medicine that deals with the diseases and surgery of the visual pathways, including the eye, hairs and areas surrounding the eyes such as the lachrymal system and eyelids. The term ophthalmologist is an eye specialist for medicinal and surgical problems. Since ophthalmologists perform operations of eyes, they are considered to be both a surgical and medical specialty.

The word ophthalmology is derived from Greek roots, “ophthalmos” meaning eyes and “logos” meaning thought or discourse. Ophthalmology literally means the “Science of eyes”.  

Ophthalmology medical transcription involves the transcription of audio records dictated by ophthalmologists’ and other related healthcare professionals’ encounter with patients. Knowing that it takes a specialist to take care of specialist medical transcription needs, TransDyne has trained a team of medical transcriptionists in the language of ophthalmology.  This has enabled the medical transcriptionists to become domain specialists.

How does specialty training in ophthalmology medical transcription affect accuracy levels?

Specialty training in ophthalmology medical transcription helps the medical transcriptionists produce quality work from the very beginning.  The medical transcriptionists are familiar with the terminology, therapies, procedures and drugs related to ophthalmology. Due to the specialty training in ophthalmology medical transcription the medical transcriptionists are able to achieve accuracy of above 99% maintaining the integrity of information captured.

How does specialty training in ophthalmology medical transcription affect turnaround time?

Specialty training in ophthalmology medical transcription enables the medical transcriptionists to produce high quality transcripts within the turnaround time guaranteed. Due to the familiarity with the language of ophthalmology, the medical transcriptionist need not spend much time researching difficult terms in the Internet. Due to the higher levels of accuracy the number of quality checks required are less thus reducing turnaround time.

How does specialty training in ophthalmology medical transcription affect pricing?

Specialty training in ophthalmology medical transcription increases the productivity of the medical transcriptionists and decreases the time required for frequent quality checks thus bringing down the cost per line of transcription. The healthcare facility benefits from the economies of scale.

Ophthalmology medical transcription from TransDyne not only has the benefits of accuracy above 99%, turnaround time of 24 hours and reasonable prices, it has other benefits like:

• Security: One of the main concerns that healthcare facilities have is regarding the security of data. During the medical transcription process, data is transmitted back & forth; the protection of data during this process is vital. TransDyne ensures security of data by taking on a three pronged approach, which involves security measures with regard to technology, people and processes. This ensures the confidentiality of data is protected at all stages.

• Flexible modes of dictation: Realizing that time is a precious commodity for healthcare professionals, TransDyne has made it possible for them to retain familiar modes of dictation enabling to manage their time for maximum productivity. 

• Benefits of advanced technology: TransDyne offers healthcare facilities the benefit of advanced technological features like automatic uploads of dictation; automatic downloads of finished transcripts, remote printing & faxing, power archiving facilities and HL7 integration etc at no extra costs.

To avail superb ophthalmology medical transcription services from TransDyne, click here. 

Medical transcription outsourcing: Affordable services

Medical transcription is the process of converting audio records of the patient-healthcare professional encounter into text format. By creating patient records, medical transcription is an integral part of the healthcare process both in the operational and commercial aspects. Though medical transcription is vital for the smooth running of the healthcare facility, it is not part of the core business of the healthcare facility.

Creation of patient records in-house would mean that the healthcare facility would have to allot valuable resources for in-house medical transcription, diluting the focus on the core business. Moreover executing medical transcription in-house would result in increasing the cost per line of transcription. Outsourcing medical transcription would ensure that the focus of the healthcare facility is not diluted and could help curtail the cost per line of transcription.

How does outsourcing medical transcription make it affordable?

Medical transcription is a specialized skill requiring total focus of the service provider, the right training methods, the right process for transcription and technology geared to make the process affordable, speedy, easy and secure.

Specialized skills: Medical transcription requires the medical transcriptionists working on the transcription process to have specialized skills like an ear for language/accents, knowledge of medical terminology, good keyboarding skills and research capabilities to fill in elusive words/drugs/procedures to ensure quality. Outsourcing medical transcription would ensure that the medical transcription service provider sources and recruits the right candidates and develops the skills of the medical transcriptionists to ensure that they can serve the needs of the healthcare professionals by creating patient records with maximum accuracy and within the turnaround time required.

Total focus of the service provider: Apart from the skill set of the medical transcriptionists, the process of medical transcription requires the total focus of resources like real estate, equipments, working capital and technology, to make it efficient and affordable. Outsourcing medical transcription ensures that the service provider focuses all its resources on the medical transcription process making it efficient and affordable.

Process for transcription: To ensure that the transcripts produced are of requisite quality, it important to have a process in place that ensures that more than one person hears the audio files. This ensures that the blanks in the transcript are minimized. Outsourcing medical transcription ensures that the transcripts are put through a stringent quality check process before transmitting back to the concerned healthcare professional

Right technology: Medical transcription has evolved over the ages into the virtual world. The process of medical transcription requires technology at every stage to make the process easy, speedy and secure.  Outsourcing medical transcription ensures that the service provider has the right technology that only makes the process easy, speedy and secure but also provides additional benefits like archiving, HL7 integration and report distribution.

It can be concluded that outsourcing medical transcription not only makes it efficient and affordable but also has additional benefits in the form of increased accuracy and speed, technological benefits like archiving and HL7 integration.

TransDyne offers quality medical transcription at reasonable prices, done by expert medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!

For more details about affordable solutions by TransDyne for medical transcription needs, click here.

Medical transcription outsourcing: Helps Reduce payroll cost

Outsourcing could bring down the direct labor costs. When outsourcing medical transcription the healthcare facility is essentially adding to the workforce of their facility without actually having the people on their rolls.

The healthcare facility not only saves on time, money and effort towards recruitment, training, office space, utilities, salary and other benefits. But also get all the benefits of drawing from a large pool of medical transcriptionists, who have been recruited, trained and made readily available to them any time they want them.

By outsourcing the healthcare facility can also rest easy about work scheduling, allocation, supervision and follow-up. There will neither be loss of productivity due to lower patient inflow nor backlogs due to higher patient inflow. Their weekend and holiday transcription needs will also be taken care of.

While these are the benefits that are gained from outsourcing, it is important that time is taken to source the right company to be their partner for transcription needs. The medical transcription service provider needs to be assessed to ensure that the following benefits are availed of:

·        Right workforce:  The quality of medical transcription entirely depends on the quality of people doing the work. Assess the outsourcing company to see if they have the right kind of people working for them. This can be assessed by evaluating their training techniques. Choose a company that believes in executing the work through in-house transcriptionists and training them to be domain experts in specialties of medicine.

·        Right technology: Uploading dictation, accessing finished transcripts, archival of records, checking on the status of the files uploaded etc., requires that the technology base of the medical transcription service provider chosen, is advanced, flexible and easy to use.

·        Accuracy/ Quality of work: Accuracy of finished transcripts is of utmost importance while choosing the medical transcription service provider. A company that offers assurance of at least 99% accuracy should be acceptable.

·        Right turnaround time: The turnaround time of finished transcripts are of utmost importance for providing quality care, billing and other purposes Ensuring a commitment on the turnaround time for transcripts and flexibility for stat reports should be ascertained before finalizing.

·        Security of data: Maintaining confidentiality of patient data is crucial while transmitting records back and forth through electronic media. While outsourcing the medical transcription needs of a healthcare facility it is vital to make sure that the medical transcription service provider is HIPAA and HITECH compliant.

·        Optimum pricing: The major benefit of outsourcing is that of improving the bottom line of the healthcare facility. Ensuring that the medical transcription service provider offers a fair price and uses a billing method that is definable, verifiable, measurable, consistent, fair and honest will ensure a long-term relationship.

Once the medical transcription company has been evaluated on all these factors, cost benefits that come from having quality medical transcription and from having reduced direct labor costs can be enjoyed long term

TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!          

For more details about how to use TransDyne’s superior outsourced medical transcription services, click here.