Monday, October 29, 2012

Transcription outsourcing: Simple answers

Overseeing a health facility, whether it is a single healthcare professionals clinic, or a substantial healthcare practice with numerous specialties is not simple. It is always a perpetual struggle to get the most, from scant resources. The major objective of a health facility is to provide quality care, gainfully. There could be numerous other objectives like building a standing for excellent care, research and expansion plans.

It is therefore critical for the administration of the healthcare facility to focus all its assets towards their major goal. To achieve their core aim of providing excellent care profitably, several inputs are required like skillful health professionals, the correct equipment, adequate infrastructure and quality & quick details.

Transcription plays an important role in forming patient records by transforming audio records of the patient – healthcare professional encounter into text format, thus providing health professionals with quality and quick details. Having accurate and prompt data improves the competence of care. But having medical records created captive can strain the healthcare facility with both direct and indirect expenses.

Contracting out transcription provides a simple solution to the record creation requirements of the health facility. Outsourcing transcription has benefits like:

Confines expenses of transcription to the costs per line of transcription: Outsourcing voice transcription enables the healthcare facility contain transcription expenditure. Direct costs like wages of transcriptionists, taxes and insurance are gotten rid of. Indirect expenses like expenditure of capital equipment, costs of information technology, real estate and administration overheads are also eliminated. This helps the healthcare practice employ its restricted overheads in an optimum manner

Quickens the receivables management cycle: transcription is the first stage of the receivables management cycle. Outsourcing voice transcription ensures that patient reports are created on time. This ensures that the process of reimbursement can take place promptly

Enables the healthcare practice concentrate on its’ most important business: By sub contracting transcription, the healthcare practice gains from the experience of the service provider and the technology employed by the transcription service provider. This alleviates the strain of the healthcare facility personnel towards transcription related activities like collecting dictation, uploading audio records, downloading of completed records, HIPAA compliance and archiving etc. This helps them increase focus on the main business of the health facility.

It can be determined that contracting out voice transcription delivers the healthcare practice with an easy answer for their documentation requirements. However while contracting out transcription, the healthcare practice is required to make sure that the transcription vendor can meet their requirements in the desired manner. To ensure a long-term partnership the medical transcription vendor needs to be assessed on the following parameters:

Accuracy: This means the percentage of quality of the finished transcripts vis-à-vis what was dictated. A minimum of 99% and above would be suitable.

Delivery time: Delivery time alludes to the time taken to revert the transcribed report to the healthcare practice. A turnaround time of not more than 24 hours for normal records and 4-12 hours for STAT reports would be considered ideal.

Details security: The service provider being outsourced to should be HIPAA compliant. The medical transcription vendor has to have adequate security measures to make sure that the secure information transmitted back and forth is safe and private.

Costing: This is one of the key plus points that a healthcare practice hopes to have, from the sub contracting option. Pricing should be equitable and cost-effective for the services rendered. Pricing method should also be transparent and simple so that both parties can verify the same at any stage of the process

Software and tools: The information technology utilized by the medical transcription company should not only be private but should also be effortless to use, without having to require extensive training.

TransDyne provides superb medical transcription at reasonable charges, performed by experienced and qualified medical transcriptionists with a very quick turnaround time performed through private HIPAA and HITECH compliant channels, with very high levels of quality and all this with information technology that is advanced but easy to employ!                

To benefit from effortless medical transcription services from TransDyne, click here.

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