Tuesday, July 17, 2012

Medical transcription outsourcing: Adopting a smoother process for better results

The path to smoother healthcare operations is paved with many obstacles – some of which can be described as the impending deadline for adoption of EMR/ EHR, the unpredictable nature of healthcare services demand, the non-availability of experienced healthcare documentation experts, increasing regulatory requirements for revenue management and the galloping expenses of running a healthcare facility. Taking these factors into consideration it becomes important for healthcare professionals and healthcare facilities to ease the process of healthcare operations by availing support from expert sources whenever possible.

Medical transcription is one such process that provides enormous support to healthcare operations in many areas. One of the most significant advantages of medical transcription is that it benefits from being outsourced. Outsourcing medical transcription not only allows the healthcare facility to reduce cost of transcription substantially but also provides support in many other areas.

Given below are some of the areas in which outsourced medical transcription services enable smoother operations:

Reduction of expenses and better focus on core business: One of the main advantages of outsourcing medical transcription is that it allows the healthcare facility to save as much as 40% on cost of transcription. Apart from this outsourcing eliminates overhead and fixed costs associated with transcription substantially. This allows the healthcare facility to use these resources like space, capital, time of managerial staff etc to focus on the core business of providing quality care.

The advantage of large pool of well-trained medical transcriptionists: One of the major hurdles for in-house medical transcription is the dearth qualified and experienced medical transcriptionists. This means that the healthcare facility has to spend a considerable amount of time, money and resources on acquiring and developing the right talent. And given the difficulties of predicting the need for transcription due to varying influx of patients it is extremely difficult to arrive at the right number of medical transcriptionists required. Outsourcing ensures that all these problems are eliminated at one stroke. Problems of recruiting, training and retaining medical transcriptionists, managing varying volume requirements along with holiday and weekend requirements is eliminated at one stroke.

Quality information without sacrificing the productivity of healthcare professionals and support staff: Outsourcing medical transcription service providers support the use of dictation as a method of capturing the details of the patient encounter. This not only ensures that the productivity of healthcare professionals and support staff is not hindered but also ensures that the quality of information is high due to the stringent quality check policies adopted by medical transcription companies.

Better revenue and risk management: Timely transcription ensures quicker coding and billing leading to better revenue management. Medical transcription companies ensure timely transcription using a combination of the right people, the right processes and the latest technology. Moreover as medical transcription companies also ensure that the narrative is part of the patient medical record this provides valuable support in risk management

Creating a path for EMR/ EHR adoption: Medical transcription companies have always used technology for medical transcription that is not only HIPAA and HITECH compliant but also easy to use. Now they have adopted technology to ease the path to adoption of EMR/ EHR. They provide features that include, editing & proofreading for speech recognition software, structured dictation, structured transcription, discrete reportable transcription and HL7 interface etc to enable this

In conclusion we can say that outsourcing medical transcription provides healthcare facilities and healthcare professionals access to smoother processes for better results.

TransDyne, a leader in the outsourced medical transcription industry has used their extensive background in information technology and their experience in serving the needs of the healthcare sector to provide affordable and integrated medical transcription solutions.

Among the software and tools offered by TransDyne for transcription, the smart delivery system has a large role to play in easing the path to EMR/EHR adoption The Smart Delivery system, which has features like User defined folder paths to enable easy imports to EMR systems is the suggested mode of document delivery where pre-defined file saving would help import documents to EMR systems.  Apart from this TransDyne also offers discounted rates for those healthcare facilities that provide demographic data entered in the EMR rather than through other modes.

Along with medical transcription services involving multiple level quality checks to ensure accuracy, the use of the right technology for ease of use, turnaround time and security, at reasonable rates, TransDyne also provides discrete reportable transcription for adoption of EMR/ EHR.

To avail complete medical transcription services from TransDyne, click here.

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