The challenge today in front of the healthcare sector is that of constantly delivering quality care without compromising on the bottom-line, meeting statutory requirements and minimizing risks. This means they have to concentrate on maximizing productivity in every area of operation to achieve these objectives. Medical transcription, which is a service associated with healthcare by participating in the healthcare documentation process is a service that can help in these aspects especially while outsourced.
Medical transcription companies can help improve the productivity of healthcare professionals and healthcare facilities by optimizing their resources to deliver services that not only serve current needs but also anticipate future needs. Medical transcription companies can do this by ensuring that all the important inputs for quality transcription are aligned with the goal of achieving quality, speed, affordability, accuracy and security.
Medical transcription companies deliver medical transcription services using a combination of resources that include:
· People
· Processes
· Technology
Let us examine how each of these resources help in meeting the performance parameters of quality, speed, affordability, accuracy and security – which in turn helps improve the productivity of healthcare professionals and healthcare facilities.
Quality: The quality of the information in patient medical records is very important in improving the productivity of healthcare professionals and healthcare facilities in terms of providing quality care, minimizing risks and improving revenues. The main factors that help improve the quality of services is the medical transcriptionist teams of the medical transcription company and the process used by the medical transcription company to improve quality of services.
Speed: Turnaround time is one of the important factors that help improve the productivity of healthcare professionals and healthcare facilities in various aspects. Medical transcription companies are able to optimize their turnaround time by prudently managing all their resources, namely people, processes and technology
Affordability: One of the major benefits of outsourcing medical transcription is that of savings on cost. Medical transcription companies are able to provide affordable services using a combination of their people and processes. Affordable cost of transcription results in terms of improving the productivity of the healthcare facility by ensuring that all the vital resources of the healthcare facility are focused on the core business rather than associated activities.
Accuracy: Accurate information is vital in the healthcare process as this affects the most important stakeholder – the patient. While outsourcing medical transcription it is important to ascertain that the medical transcription company provides accurate transcription by optimizing their medical transcriptionist teams through training and by creating stringent quality processes. This ensures that skilled medical transcriptionists who are domain experts focus on transcription and quality processes involving several checks ensure accuracy.
Security: Security or HIPAA and HITECH compliance for confidential patient information is vital for the reputation and protection of the healthcare facility. Outsourcing medical transcription to a trusted medical transcription company ensures that confidential patient information is protected at all levels. Medical transcription companies provide HIPAA compliant transcription by optimally protecting their processes and technology and educating their teams on the importance of HIPAA compliance.
Apart from these factors, medical transcription companies help healthcare professionals and healthcare facilities improve on their productivity by providing them with optimal technology support that encompasses various factors including EMR/ EHR adoption while still remaining easy to use. These include:
· Diverse modes of dictation
· Customized document delivery
· HL7 interface
· Editing and proofreading for speech recognition software
· Structured dictation and structured transcription
· Discrete reportable transcription
TransDyne, a leader in the outsourced medical transcription industry has used their extensive background in information technology and their experience in serving the needs of the healthcare sector to provide affordable and integrated medical transcription solutions.
Among the software and tools offered by TransDyne for transcription, the smart delivery system has a large role to play in easing the path to EMR/EHR adoption The Smart Delivery system, which has features like User defined folder paths to enable easy imports to EMR systems is the suggested mode of document delivery where pre-defined file saving would help import documents to EMR systems. Apart from this TransDyne also offers discounted rates for those healthcare facilities that provide demographic data entered in the EMR rather than through other modes.
Along with medical transcription services involving multiple level quality checks to ensure accuracy, the use of the right technology for ease of use, turnaround time and security, at reasonable rates, TransDyne also provides discrete reportable transcription for adoption of EMR/ EHR.
To avail complete medical transcription services from TransDyne, click here.
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