Saturday, July 14, 2012

Medical transcription outsourcing: Providing the means to achieve the ends of quality care and profitability

The success of the healthcare sector on the whole is poised on the delicate premise of balancing the quality of care with that of maximizing the profitability. The key to maintaining this delicate balance is to enable the healthcare facility to meet external pressures like statutory regulations, increasing patient demands, intense economic pressures and the changing market dynamics with that of providing quality healthcare while maintaining a healthy bottom-line and minimizing risks.

The ultimate goals or ends of a healthcare facility can be broadly summed up as:

  • Delivery of quality healthcare
  • Maintaining healthy bottom-lines
  • Minimizing risks
  • Meeting statutory obligations.
Medical transcription – the process of creating patient medical records by transcribing the dictation of healthcare professionals regarding the patient encounter provides an effective, economical and efficient means of achieving these ends. As medical transcription is a service that requires the right blend of trained teams, perfect processes and superb software & tools to be able to support healthcare facilities and healthcare professionals in achieving all the ends; outsourcing medical transcription to an expert and professional medical transcription company has been found to be a prudent solution.

Given below are some of the qualities of expert medical transcription that acts as a means of achieving the ends of healthcare facilities and healthcare professionals:

Accurate transcription: Outsourcing medical transcription to an expert medical transcription company ensures that not only are patient medical records transcribed with the entire narrative but also ensures that each transcript is put through an elaborate quality check process to ensure maximum accuracy. Accurate transcription supports quality healthcare, revenue management and risk management, by ensuring that healthcare professionals and other staff have access to the quality information for all purposes

Timely transcription: Using a judicious combination of the right process, trained teams and advanced technology, medical transcription companies strive to meet the turnaround time requirements of healthcare professionals. This in turn supports quality healthcare and revenue management. Timely creation of patient medical records provides the foundation for starting the reimbursement process

Economical transcription services: One of the most obvious advantages of outsourcing medical transcription to .a professional medical transcription company is that of reducing cost of transcription substantially. Due to the expertise of the medical transcription company, economies of scale, the right billing method, medical transcription companies are able to deliver quality services at reasonable prices, which supports the bottom-line by saving on direct and indirect costs of transcription.

Software and tools: Outsourcing medical transcription provides the healthcare facility access to the advanced technology used by the medical transcription company. The software and tools used by the medical transcription company enables several convenient features like easy modes of dictation and uploading audio files for transcription, flexible modes of document delivery etc. Outsourcing medical transcription also helps meet healthcare professionals and healthcare facilities meet HIPAA and HITECH regulations and adoption of EMR/ EHR. Medical transcription companies have adapted technology to provide options like editing for back end speech recognition software, HL7 interface, structured dictation & transcription and discrete reportable transcription etc to enable adoption of EMR/ EHR.

It can be concluded that outsourcing medical transcription services provides healthcare professionals and healthcare facilities with means to achieve their ends

TransDyne, a leader in the outsourced medical transcription industry has used their extensive background in information technology and their experience in serving the needs of the healthcare sector to provide affordable and integrated medical transcription solutions.

Among the software and tools offered by TransDyne for transcription, the smart delivery system has a large role to play in easing the path to EMR/EHR adoption The Smart Delivery system, which has features like User defined folder paths to enable easy imports to EMR systems is the suggested mode of document delivery where pre-defined file saving would help import documents to EMR systems.  Apart from this TransDyne also offers discounted rates for those healthcare facilities that provide demographic data entered in the EMR rather than through other modes.

Along with medical transcription services involving multiple level quality checks to ensure accuracy, the use of the right technology for ease of use, turnaround time and security, at reasonable rates, TransDyne also provides discrete reportable transcription for adoption of EMR/ EHR.  

To avail complete medical transcription services from TransDyne, click here.

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