Friday, August 31, 2012

Medical transcription contracting out: Providing services above expectations

Medicine is a life saving and life enhancing service. The extent of service expected from the healthcare sector is excessive bearing in mind the significance of healthcare services. Medicine services have had to concentrate on delivering services that not only fulfill but also go beyond the anticipation of patients in order to be able to thrive in the increasingly competitive atmosphere.  Taking into contemplation that the medicine sector has to cope with more and more conflicting requirements made on it, it becomes essential for health facilities to increase concentration on their core business and subcontract all other activities. However the care to be taken while sub contracting is to make certain that the medical transcription company will be able offer correct services on a continued basis.

Transcription is one such component that has a vital role to play in the smooth running of healthcare facilities having effect on various aspects involving clinical decision-making, risk management and income management factors. Therefore it becomes crucial to appraise the capabilities of the voice transcription company thoroughly before making the outsourcing decision. While sub contracting medical transcription it becomes essential to not only evaluate the medical transcription company on their ability to meet present requirements but also assess the potential of the medical transcription company in meeting future needs.

What are factors that are required to be determined while contracting out medical transcription?

While contracting out medical transcription there are particular noticeable quality factors like quality, turnaround time, costing methods, information technology and HIPAA compliance that is obligated to be appraised. However it is also necessary to appraise the medical transcription company on the basis of standards utilized for evaluating a strategic partner.

The medical transcription vendor needs to be assessed on the following:

The medical transcription company's understanding of the physicians’ needs: One of the premises for the feasibility of the sub contracting solution is the understanding established by the transcription service provider of the healthcare process. This gives the transcription vendor a clear vision to visualize the way in which the medical transcription company can ease the working life of the physicians and other support staff.

The technical and process related abilities of the medical transcription company to deliver superb services: It is crucial for the contracted out medical transcription vendor to have the resources required in terms of information technology, infrastructure, people and functions to meet the required quality parameters.

A culture that encourages and rewards quality work: The medical transcription service provider is required to have a ideology wherein all the team members are encouraged to excel in delivering quality medical transcription services

Capabilities to anticipate the needs of healthcare professionals and healthcare facilities and meet these needs: As medicine is an evolving field subject to changing record creation requirements, it becomes necessary for the transcription service provider to keep up with the changing requirements and offer services accordingly.

TransDyne, a leader in the contracted out transcription industry has used their thorough background in information technology and their experience in delivering transcription services to come up with transcription solutions that help healthcare practices optimize on time, money and effort.

The services provided by TransDyne are based on a thorough knowledge of the working of healthcare facilities and physicians. Given below are a few service facilities that are aimed at easing the work life of health professionals and other staff:

  • Flexible alternatives for dictation
  • Several report delivery options
  • Provisions for remote printing and faxing. 
The technology utilized by TransDyne is directed at delivering numerous benefits and HIPAA compliance while still being effortless to utilize. The people, functions and infrastructure in TransDyne are geared towards providing services that fulfill the correctness, delivery time and data confidentiality standards.

TransDyne has a work ideology that believes in rewarding their staff for quality work.

TransDyne not only serves the present needs of physicians and healthcare practices, but has also anticipated imminent needs and has included in facilities like HL7 interface and editing services for speech recognition software as part of their services.

To obtain exceptional voice transcription services from TransDyne, click here.

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