Monday, February 28, 2011

Medical transcription outsourcing: Cost-effective solutions

Medical transcription is the process of converting the audio records of the patient-healthcare professional encounter into text format. The information in the patient record is very pertinent for patient care, as evidence in case of litigation and as the basis for the receivables cycle.

Though medical transcription is an integral part of both the commercial and operational aspects of healthcare, it does not contribute directly to the bottom line of the healthcare facility. In fact, medical transcription is a part of the costs. To ensure the smooth running of the healthcare facility, as well as to curb costs it is important to keep the costs of medical transcription down, without affecting the quality adversely. Outsourcing medical transcription is a cost-effective solution for curbing costs without affecting quality.

The term “cost-effective” has been defined as producing good results for the amount of money spent.

What makes outsourcing medical transcription cost-effective?

Outsourcing medical transcription ensures the following, making it effective:

·        Right quality: Quality/ accuracy of the information captured in the patient record is very important as it affects both the quality of care as well as coding & billing for reimbursement purposes. To be effective, the accuracy levels promised by the medical transcription service provider needs to be as close to 100% as possible

·        Right quantity: When it comes to the quantity of medical transcription requirements, this is purely defined by the volume of patients. To be effective the medical transcription service provider needs to be able to cope with varying volumes of transcription needs, including holidays and weekend transcription requirements

·        Timely: Apart from capturing information accurately and coping with varying volumes, outsourced medical transcription needs to be timely to be effective. That is the turnaround time guarantees need to be met

·        Secure:  To be effective outsourced medical transcription needs to be secured, so as to protect confidential patient information. Care needs to be taken to ensure that the medical transcription service provider takes HIPAA compliant measures to secure technology, process, infrastructure and people

·        Easy to use: Technology that is easy to use is another factor that adds to the effectiveness of outsourced medical transcription services. This enables doctors to retain familiar modes of dictation, enable other support staff to avail features like easy upload of dictation and download of finished transcripts, which benefits them by helping them manage their time better

Outsourcing medical transcription ensures that the service is of the right quality, right quantity, timely and secure, while making sure that the costs are restricted to the cost per line of transcription, without any extra or hidden costs.

It can be seen that outsourcing to the right service provider, ensures that the healthcare facility has a cost-effective solution for their medical transcription needs.

TransDyne provides cost effective solutions to the medical transcription needs of healthcare facilities. To make medical transcription solutions more effective, care is taken to study the needs of the healthcare facility in detail. Factors like the number of healthcare professionals practicing, their specialties, the formats/templates required by the healthcare professionals, the mode of dictation the healthcare professionals are comfortable with, the archiving needs of the healthcare facility, the need for added features like remote printing/faxing and integration with EMR are considered before offering effective solutions. 

TransDyne is able to offer customized solutions at low costs by virtue of their expert medical transcriptionists, technology and their vast experience is providing outsource medical transcription solutions. The cost per line of transcription is clearly defined and care is taken to ensure that the healthcare facility is aware of the components of the cost to ensure that everybody is on the same page.

To avail cost-effective outsourced medical transcription services from TransDyne, click here.

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