Wednesday, May 23, 2012

Medical transcription outsourcing: A conduit for better operations

The healthcare sector has always performed under tremendous pressure coping with the need to deliver quality healthcare while still maintaining healthy bottom-line and meeting statutory requirements. Healthcare facilities and healthcare professionals have always strived to optimize their operations to meet all these requirements. With the recently proposed move towards a nation wide electronic healthcare system, healthcare facilities and healthcare professionals are under increasing pressure to streamline their operations to meet all the requirements.

Medical transcription is a service that has always been helping healthcare facilities and healthcare professionals streamline their operations by ensuring legible, detailed, accurate, timely, secure and cost effective creation of patient medical records. Medical transcription companies use the right combination of trained people, refined processes and advanced technology to ensure seamless services. Taking into consideration the need for adopting EMR/ EHR, medical transcription services can act as a conduit for better operations.

Some of the operational areas that medical transcription services can help improve on are:

Dictation: Healthcare professionals have shown a marked preference for dictation as a means of recording the details regarding the patient encounter as opposed to other methods. Medical transcription companies enable healthcare professionals to retain dictation modes of their choice to optimize their limited time. Moreover medical transcription companies have also provided for the dictation files to be transmitted for transcription automatically by configuring the transcription interface to check for audio files at regular intervals for quicker turnaround time.

Transcription: Quality transcription requires resources like medical transcriptionists, the right quality process and the right equipment. Outsourcing medical transcription to a professional medical transcription company ensures that healthcare facilities are relieved of this activity, by ensuring quality transcription in a secure environment to ensure accuracy and HIPAA compliance.

Distribution of transcripts: Once the transcription process is over, the delivery of transcripts to the respective healthcare professionals needs to take place in a speedy and secure manner to ensure optimum decision-making regarding the care of patients. Medical transcription companies ensure secure, quick and convenient modes of delivery by providing various options like delivery to specific folders, delivery to more than one healthcare professional, provision for automatic faxing & printing etc.

Quickening reimbursements: The timely creation of detailed and accurate patient medical records leads to quicker coding and billing, which in turn leads to quicker reimbursements. As medical transcription is the first step in the reimbursement process, by providing efficient transcription services medical transcription companies act as a conduit for this vital area of operations.

Risk management: In an increasingly litigious environment risk management has become vital for the protection of healthcare professionals and healthcare facilities. There are many aspects of risk management one of them being proper documentation of the care process. Medical transcription companies ensure that patient medical records are created along with the narrative to ensure that the care process is documented in full detail making it useful for risk management.

Customizing solutions for adoption of EMR/ EHR: The move towards adoption of EMR/ EHR has lead to more options for documenting the care process. Medical transcription companies have started offering customized solutions like editing & proofreading services for speech recognition software, structured dictation, structured transcription, discrete reportable transcription and HL7 interface etc to enable this.

It can be concluded that partnering with a professional and technologically savvy medical transcription company can act as a conduit for better operations.

TransDyne, a leader in the outsourced medical transcription industry has used their extensive background in information technology and their experience in serving the needs of the healthcare sector to provide affordable and integrated medical transcription solutions.

Among the software and tools offered by TransDyne for transcription, the smart delivery system has a large role to play in easing the path to EMR/EHR adoption The Smart Delivery system, which has features like User defined folder paths to enable easy imports to EMR systems is the suggested mode of document delivery where pre-defined file saving would help import documents to EMR systems.  Apart from this TransDyne also offers discounted rates for those healthcare facilities that provide demographic data entered in the EMR rather than through other modes.

Along with medical transcription services involving multiple level quality checks to ensure accuracy, the use of the right technology for ease of use, turnaround time and security, at reasonable rates, TransDyne also provides discrete reportable transcription for adoption of EMR/ EHR. 

To avail complete medical transcription services from TransDyne, click here.

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