Medical transcription outsourcing: Choose a well-established service provider

It has been proven that outsourced medical transcription services provide invaluable support to healthcare facilities and healthcare professionals by helping documenting the patient encounter in a convenient, accurate, timely, secure and cost-effective manner. However outsourcing medical transcription is a vital decision that could have a long-term impact on various aspects of a healthcare facility's operations. While outsourcing medical transcription it becomes important to concentrate on factors beyond price. To ensure seamless transition it becomes vital to source a well-established medical transcription service provider.

While sourcing a service provider to support their medical transcription requirements, some of the relevant factors to be considered are:

• No of years in existence: While outsourcing medical transcription it is important to assess the number of years the medical transcription service provider has been in existence. As medical transcription support forms the backbone for several areas of operations it is important to choose a medical transcription service provider with strong fundamentals instead of a fly-by-night operator to ensure a long- term partnership.

• Client list: Apart from the years in existence it is also important to ensure that the medical transcription service provider has the relevant experience. This can be ascertained by looking at the profile of clients served by the service provider and checking on the references provided by these clients.

• Mode of transcription: Another factor that has an impact on the quality of services is how the transcription work is executed by the service provider. That is, establishing whether the medical transcription work is executed in-house or through home based transcriptionists or by further subcontracting the work. Use of subcontractors or home-based transcriptionists could mean dilution of quality, delays in turnaround time and possible breaches in security. It is important to source a service provider who executes the work -n-house using well-trained medical transcriptionists, secure technology & infrastructure and proven processes. This helps in maintaining high levels of accuracy, strict adherence to turnaround time and increased HIPAA/ HITECH compliance.

• Technology support: Technology has started to play an important role in medical transcription by improving several aspects including the following:

1. Ease of use
2. Convenient modes of dictation
3. Speed
4. Improving access
5. Document delivery
6. Security (HIPAA and HITECH)
7. HL7 interface for EMR adoption
8. Easy administration

It is important to establish the technology credentials of the medical transcription service provider to be ensured of seamless services both in the present and for future requirements.

It can be seen that partnering with a well established medical transcription service provider could provide invaluable support for the transcription needs of the healthcare facility both for the present and for future requirements.

TransDyne, a leader in the outsourced medical transcription industry has used their extensive background in information technology and their experience in serving the needs of the healthcare sector to provide affordable and integrated medical transcription solutions.

TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!

To avail complete medical transcription services from TransDyne, click here.