Monday, January 9, 2012

Medical transcription outsourcing: Providing insightful support

It is a well-known fact that healthcare services do not function in isolation; they provide services to a wide variety of the population, have interactions with various regulatory authorities and draw support & inputs from various sources. As healthcare services are an essential service, they are under a lot of pressure to meet certain statutory requirements and maintain careful records of patient interactions. Moreover the healthcare sector also depends on insurance providers for reimbursements. Therefore documenting the healthcare process is essential to serve various purposes including clinical decision making, research, receivables management and managing risks.

Healthcare facilities and healthcare professionals have various options available to them for documenting the patient encounter; however outsourced medical transcription services have been found to be one of the most convenient, cost effective and comprehensive methods of documentation. Outsourced medical transcription service providers have the additional advantage of having an in-depth insight into the work life of healthcare professionals and operations of healthcare facilities. Their understanding of the healthcare sector enables medical transcription service providers to provide insightful solutions to the medical transcription needs of healthcare professionals and healthcare facilities.

Some of the salient points of insightful services provided by outsourced medical transcription service providers are:

For healthcare professionals and support staff:

• Convenient dictation and upload options: It is a known fact that healthcare professionals show a marked preference for dictation as means of capturing information regarding the patient encounter. Outsourced medical transcription service providers have enabled healthcare professionals to use dictation devices of their choice and have configured transcription systems to automatically upload these files for transcription regularly at predetermined intervals

• Accuracy: The information in the patient medical records is a valuable input for various aspects of the healthcare cycle; clinical, commercial and operational. It is important for this data to be accurate. Outsourced medical transcription service providers ensure accuracy by using skilled medical transcriptionists for transcription and then put the transcripts through a rigorous quality assurance process to ensure accuracy.

• Turnaround time: Apart from the accuracy of the information captured in the patient medical record, the turnaround time plays an equally important role in all the above-mentioned aspects. Outsourced medical transcription service providers have used a combination of skilled medical transcriptionists and technology to provide customized turnaround time options to healthcare professionals

• Easy tracking of work in progress: Due to the large volume of transcription requirements of a healthcare facility it becomes difficult for support staff to keep track of the dictation files, the work in progress and the transcribed files. Outsourced medical transcription service providers have provided easy to track systems to ease this problem.

• Convenient options for document delivery: Knowing the diverse requirements of healthcare professionals, outsourced medical transcription service providers offer them numerous options for document delivery according to their preference.

• Archives: Older transcripts are made easy to track by archiving them regularly and enabling easy search options using various criteria

For healthcare facilities

• Cost savings: Outsourcing medical transcription helps the healthcare facility save on costs- both direct and indirect substantially. Moreover timely medical transcription helps accelerate the reimbursement process.

• Adoption of EMR/EHR: Outsourced medical transcription service providers enable adoption of EMR/ EHR using HL7 interface.

• HIPAA and HITECH compliance: Acknowledging the importance of maintaining security during the transcription process, outsourced medical transcription service providers have ensured HIPAA and HITECH compliance throughout the transcription process by securing people, processes, infrastructure and technology.


It can be seen that outsourced medical transcription service providers provide insightful services that help improve the functioning and profitability of healthcare professionals and healthcare facilities.

TransDyne, a leader in the outsourced medical transcription industry has used their extensive background in information technology and their experience in serving the needs of the healthcare sector to provide affordable and integrated medical transcription solutions.

TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!


To avail insightful medical transcription services from TransDyne, click here.

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