Saturday, March 30, 2013

Healthcare transcription: Picking the optimum service provider

Online transcription has become an integral constituent of the health management undertaking, helping in the process of report formation. Essentially medical transcription is an effectual back end support for healthcare practices. Though online transcription is an integral element of the healthcare exercise, it is not constituent of the most important business of the healthcare facility. The effortless fix to ensure making of patient transcripts in a cost-effective, accurate, fast and confidential method is to subcontract the complete undertaking to a professional healthcare transcription service provider.

Selecting the optimum healthcare transcription company is important, as it is a partnership that will have lasting effect on the overseeing of the healthcare practice.   Picking a medical transcription vendor is economical resolution that mandates a process of minimum criteria and assessment to ensure that a working association is formed. To this end, a health facility has to bear in mind several aspects while outsourcing healthcare transcription

What are the considerations to be considered while contracting out medical transcription?
The exercise of selecting the correct online transcription service provider should realistically follow an exercise comprising two phases.

Primary stage of the outsourcing choice:

Purpose of sub contracting: This element of the undertaking is perhaps one of the most disregarded and important phases in the sub contracting undertaking. This step requires the healthcare facility to specifically describe what it hopes to gain from the outsourcing process. Customarily this could consist of:

Simplifying the healthcare transcription sequence: Contracting out medical transcription makes sure that the exercise of transforming dictation files into patient records takes place as a matter of course

Reducing the turnaround time: Outsourcing healthcare transcription makes certain that the delivery time required by the healthcare professional is met with

Reducing costs: Sub contracting healthcare transcription helps the health facility optimize on expenses of online transcription as well as other linked costs

Improved concentration on most important business: Outsourcing online transcription has the further benefit of allowing the health facility to focus on the most important business of providing quality health management gainfully

Having a leaner organizational structure: Outsourcing online transcription helps the organization structure leaner by assuring that along with the need for transcriptionists, other manpower like managers, administrators and it personnel is reduced

Quickening the receivables management undertaking: Contracting out medical transcription makes certain that records are created on time, thus facilitating to hasten the first stage of the coding and billing cycle

Results expected from the sub contracting undertaking: This phase could concern characterizing the precise parameters to gauge the outcome of outsourcing medical transcription:

  • Satisfactory quality levels: This is probably the most critical factor, as the information transcribed by the medical transcriptionist plays a crucial role in continued patient care]
  • Turnaround time for both regular reports and STAT records: Delivery time is very important as the details should not only be accurate but also prompt
  • Complete security of private patient details: Maintaining the confidentiality of patient information at every stage is mandatory for health facilities. While sub contracting online transcription proper consideration is required to be given to this aspect
  • Factoring upcoming demands: This fundamentally entails that the health facility has to comprise the healthcare transcription needs that may come up from the upcoming development plans of the healthcare practice, covering:
  • Adding new specialties: Adding on new specialties would need that the online transcription company should be in a position to impart transcription services for the new specialties without compromising the correctness or turnaround time
  • Opening of new branches: Development plans of the health facility would have an effect on the transcription capacity of the online transcription service provider
  • Adoption of EMR: It is important to establish that the online transcription service provider has capabilities to integrate details with EMR/EHR in the form of HL7 messages 
Second phase of the contracting out decision:

Sourcing healthcare transcription service providers: This has become simple taking into account that details are only a click away. However it is critical to look for more than the charge offered for services

Getting offers: This phase would concern sifting through the offers received to look for qualifying provisions like track record of the company, HIPAA/HITECH compliance, information technology employed and the type of manpower accessible to execute the work

Assessing online transcription companies: This step of the exercise would concern appraising the online transcription service provider on the basis of criteria like quality, turnaround time, and price and HIPAA compliance.

Authenticating the credentials. This part of the exercise concerns two steps:

  • Confirming references: This would entail following-up on the testimonials of customers who have used similar services
  • Getting trial without charges: Getting a trial without charges of services ensures that the medical transcription vendor is capable to deliver services as guaranteed 
Signing the agreement: This is the final step in the sub contracting process comprising classifying in black and white what the input of each party is in the contracting out undertaking. 

Outsourcing the healthcare transcription demands is basically like choosing a enduring partner and needs to be done with a great deal of care.

TransDyne provides superb online transcription at reasonable charges, executed by experienced and skilled transcriptionists with a very timely turnaround time performed through confidential HIPAA and HITECH compliant channels, with very high levels of correctness and all this with technology that is advanced but effortless to utilize!                

To avail complete healthcare transcription services from TransDyne, click here.

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