Wednesday, February 20, 2013

Voice transcription contracting out: Leverage the transcription vendor’s background

Online medical transcription is the exercise of transcribing patient records by converting audio files dictated by the health professional of the patient-physician meeting into text format. Online medical transcription is a critical ingredient of the health management process offering inputs for the operational as well as commercial aspects of health management.

However voice transcription is a specialized expertise that demands the correct blend of manpower talents  & proficiency, the right implements and the right method to fulfill the parameters of being accurate, speedy, secure and easy to operate.

One effortless fix to make sure that patient transcripts are created exactly, promptly and safely generated, while still controlling costs is to subcontract online medical transcription to a knowledgeable medical transcription company. By outsourcing online medical transcription to a transcription vendor, health facilities can leverage on the medical transcription vendor’s background and know-how.

How does contracting out online medical transcription support healthcare facilities take advantage the medical transcription company’s experience and proficiency?
To understand how outsourcing supports healthcare facilities gain from on the medical transcription company’s background and proficiency, it is vital to understand what are the ingredients of correct, quick, protected and cost-effective voice transcription.

The elements of exact, prompt, secure and economical online medical transcription are:

Manpower: The standard of online medical transcription is dependent on the standard of transcriptionists to a considerable degree. Building up the optimum pool  of personnel would essentially concern the following activities:

  1. Recruitment: Sourcing and recruiting the right talent
  2. Training: Developing the talent to deliver the best caliber work
  3. Allocation of work: Work allocation to medical transcriptionists should be based on the specialties they have been trained on, to make certain of right correctness and turnaround time.
By contracting out voice transcription, health facilities essentially have access to the right manpower without actually having to through the undertaking of sourcing, recruiting, training medical transcriptionists. Healthcare practices can gain from on the human resource development skills and know-how of the transcription vendor.

Information technology: Information technology participates an important responsibility by quickening up the undertaking, protecting the data during the transcription procedure and saving time of the physicians and support staff. The responsibility of information technology in voice transcription comprises:

  1. Dictation: Capturing the narration of the health professionals by various modes
  2. Uploading: Transferring dictation files for transmission to the service provider
  3. Retrieving: Retrieving transcribed records
  4. Distribution: Distribution of patient records to health professionals
  5. Archives: Retrieving old files from the system
  6. Added advantages: Features like electronic signature, remote printing & faxing, HL7 interface etc
  7. Confidentiality: Facilities like encryption, virus protection, firewalls etc
  8. Alacrity: To make sure of fast delivery time. 
Contracting out medical transcription services allows healthcare practices to take advantage on the software and tools developed by the medical transcription company to avail benefits like swiftness, safety and convenience of utilization.

Processes: Online medical transcription needs to follow a certain procedure to be timely, correct, protected and economical. The processes engaged in voice transcription include:

  1. Quality processes: To accomplish the desired accuracy levels transcripts have to be checked at several phases like proofreader, editor and quality assurance pool.
  2. HIPAA compliance: To protect private patient details, the medical transcription company has to have processes in place to make certain of total confidentiality.
Sub contracting online medical transcription enables healthcare practices to benefit from the procedures refined by the transcription vendor through their track record in meeting the demands of healthcare facilities

Establishment costs:  Medical transcription needs setup like:

  1. Space: Space allocated for voice transcription
  2. Transcription implements:  Computers, servers, foot pedals, headphones and software are required for transcription.
  3. Furniture & utilities: Tables, chairs and utilities like power etc. 
Contracting out medical transcription allows healthcare practices to avoid commitment in non-online medical transcription related infrastructure.

It can be determined that by sub contracting online medical transcription, healthcare facilities can gain from on the expertise and background of the transcription vendor. This assists health facilities in limiting the expenditure of medical transcription to the expenses per line of transcription. Not only this they would also save as much as 40% to 60% on the expenses of in-house transcription. To gain from the maximum plus points of outsourcing voice transcription it is critical to source the correct online medical transcription company, based on criteria like quality, turnaround time, confidentiality, expenses and software and tools.

TransDyne provides quality voice transcription at economical prices, transcribed by competent transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of quality and all this with technology that is advanced but effortless to use!

To avail medical transcription services from TransDyne, click here.

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