Medical transcription outsourcing: Providing an effective frame for healthcare information

The complex and complicated process of healthcare is based on the premise of certain quality inputs, one of them being information from patient medical records which not only provide valuable diagnostic inputs but also help in revenue cycle management. Medical transcription is the process of creating patient medical records from the dictation of the healthcare professional's encounter with the patient.  Medical transcription is a specialized skill requiring the right combination of people, process and technology to meet the criteria of being accurate, timely, secure and cost effective. As the information from patient medical records is vital to the smooth running of healthcare facilities and medical transcription is the process of creating patient medical records, outsourcing medical transcription to a professional medical transcription service provider has been found to be an effective fix for all the diverse uses for patient medical records 

The origin of the information in patient medical records comes from the patient- healthcare professional encounter. Though the material or substance for the patient medical records is provided by the healthcare professionals, outsourced medical transcription services provide the right frame to make this information accessible and user friendly, basically they transform the form of the substance so that it meets the diagnostic, operational and commercial purposes.

How do outsourced medical transcription services provide the right frame for the information provided by healthcare professionals on the patient encounter?

• Creating reports according to required formats/ templates: Once the healthcare professionals have dictated the details of the encounter with patient containing valuable details like demographics, symptoms, treatment provided, tests recommended etc, the process of medical transcription takes over. Medical transcription ensures that the records are created according the specifications that apply to the type of report and specialty. This ensures a legible and easy to understand transcript which meets all requirements

• Maintaining quality standards: Outsourcing medical transcription ensures that patient records are created within the required quality parameters. This is done using the right process, the right team and the right technology. This would include:

1.     Reducing errors: Due to the very nature of the healthcare profession, healthcare professionals could be starved for time and the audio provided by them could have inconsistencies leading to errors. The medical transcription process applies quality checks involving several levels to ensure that the patient medical records are as accurate as possible

2.     Maintaining turnaround time: To serve diagnostic, operational and commercial purposes, patient medical records need to be created on a timely basis. Outsourced medical transcription service providers ensure that turnaround time commitments are met with using the right resources to ensure that turnaround time is met with, without compromising quality

• Ensuring security during the process: Apart from being accurate and timely it is important for the patient information to be kept confidential. Outsourced medical transcription service providers ensure that HIPAA/ HITECH compliance is maintained throughout the medical transcription process

• Making the process cost effective: Though medical transcription is vital to the smooth running of healthcare facilities, it is an expense, and outsourcing the medical transcription process ensures that this process is kept cost effective

• Providing easy access to patient medical records: While ensuring that the form of the substance provided by the patient- healthcare professional encounter meets all quality standards, medical transcription service providers also ensure easy accessibility. Outsourced medical transcription service providers not only provide diverse modes of document delivery they also enable additional features like easy to access archives and HL7 interface for adoption of EMR.

It can be concluded that the outsourcing to the right medical transcription service provider provides the right frame to the substance provided by healthcare professionals making it accurate, timely, secure, cost effective and easily accessible

TransDyne, a leader in the outsourced medical transcription industry has utilized their extensive background in information technology and their experience in providing medical transcription services to come up with medical transcription solutions that help healthcare facilities save on time, money and effort. TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!            

To avail complete medical transcription services from TransDyne, click here.