Sunday, March 13, 2011

Medical transcription outsourcing: Providing more options

The profession of healthcare has always been challenging. Firstly healthcare is a service and as in every service industry the challenge is to provide good service every time. Secondly the healthcare sector is very dynamic and healthcare professionals and healthcare facilities have to constantly educate themselves and upgrade their infrastructure to provide services as per changing needs. Lastly healthcare is a critical service involving quality of life and life & death situations. Therefore it is important for healthcare facilities to focus all their resources on their core business and outsource all non-core activities.

In a situation where resources are limited and demands are vast, it is important to outsource activities like medical transcription. Medical transcription is the process of converting the audio records of the patient- healthcare professional encounter into text format. Outsourcing medical transcription ensures that patient records are created in an accurate, timely, secure and cost-effective manner. Not only this, outsourcing medical transcription has other advantages. One of the main advantages of outsourcing medical transcription is that of providing more options to the healthcare facility.

The options available to the healthcare facility, by outsourcing medical transcription are as follows:

  • One stop solution for all specialties: Outsourcing medical transcription offers healthcare facilities the flexibility of expert and accurate medical transcription for all specialties. This option comes in very useful when the healthcare facility has expansion plans to add on new specialties. The document creation needs of the new specialties can be accommodated without any issues with regard to accuracy or turnaround time

  • Medical transcription in the formats/templates required: Different healthcare professionals require transcripts in different formats. Outsourcing medical transcription ensures that the format/template requirement of each healthcare professional is met with

  • Flexibility in volume:  One of the challenges faced by healthcare facilities is the inability to predict the volume of patients. Having medical transcription in-house would inevitably lead to either idle capacity or delay in record creation. Outsourcing medical transcription ensures that the healthcare facility can expect seamless service through varying volumes including holidays and weekend transcription requirements


  • Retaining familiar modes of dictation: Outsourcing medical transcription to the right medical transcription service provider ensures that healthcare professionals can retain their familiar modes of dictation. This enables healthcare professionals to make optimum use of their limited time resources

  • Adoption of EMR/EHR: Outsourcing medical transcription to the right medical transcription service provider would not only ensure that all the nuances of the patient-healthcare professional encounter are captured, but also enable transmission of this information into the EMR/EHR through HL7 interface

  • Flexible options for turnaround time: Turnaround time of patient records needs to be customized as per the needs of healthcare professionals, the kind of report and status of the patient. Outsourcing medical transcription ensures that the turnaround time is maintained as per the specification of the healthcare professional. This not only ensures quality care but also quickens the receivables cycle

  • Multiple document delivery systems:  Outsourcing medical transcription ensures that the healthcare professionals can receive the finished transcripts through various modes as specified by them. Additional benefits like remote printing/faxing adds to the convenience of the healthcare professional.

Outsourcing to the right medical transcription company can help the healthcare facility concentrate on their core business, by offering service with multiple options for all their requirements.

TransDyne, a leader in the outsourced medical transcription industry offers multiple options to suit varying need of different of different kinds of healthcare facilities. TransDyne has teams of medical transcriptionists who are trained in different specialties, making them domain experts. This ensures that TransDyne can cope with medical transcription for any specialty with an accuracy level of above 99%. TransDyne offers a turnaround time of 24 hours with an option of a turnaround time of 4-12 hours for STAT files.

TransDyne has the technical capabilities to integrate with the existing systems of healthcare facilities, requiring no additional investments. TransDyne offers medical transcription for weekends and holidays, and has people and systems in place to cope up with varying volumes of transcription. TransDyne has software and tools that offer additional features like archiving, remote printing & faxing among other benefits. TransDyne ensures security of confidential patient information, by securing people processes, infrastructure and technology

To avail medical transcription services with multiple options from TransDyne, click here.

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