Wednesday, September 28, 2011

Medical transcription outsourcing: Helping healthcare facilities operate successfully

Medical transcription services have been around almost as long as healthcare services, documenting the patient- healthcare professional encounter. Though medical transcription has been around for a long time, these services have evolved from mere typing or data entry services to sophisticated services that contribute to the smooth running of healthcare facilities using the right technology, the right people and the right processes. One of the main factors that have been instrumental in this change has been due to the evolution of outsourced medical transcription service providers specializing in this service.

How do outsourced medical transcription services aid in the successful running of healthcare facilities?

To be successful and profitable, healthcare facilities have to basically concentrate on a few main areas, namely:

  • The ability to communicate health related information to the stakeholders in the healthcare chain: With the emergence of a move towards nationwide healthcare systems, one of the top priorities of healthcare facilities is to develop the ability to be able to exchange health related information in a secure and quick manner. To this end there has been a move to adopt EMR/EHR systems. Outsourced medical transcription service providers contribute to this process, by providing services that include:
           
1.      Document delivery modes that facilitate delivery of transcripts to multiple providers involved in the care process
2.      HL7 interface for adoption of EMR/ EHR while still retaining the preferred method of dictation to transcription

  • Risk management aspects: Another factor that affects the successful running of healthcare facilities is that of risk management. In an increasingly litigious environment, it is important for healthcare facilities to have robust measures in place to minimize risks. Moreover in an increasingly virtual world the information from patient medical records is vulnerable to misuse. Outsourced medical transcription service providers help in this aspect by ensuring the following:

1.      Helping preserve the narrative aspect of patient medical records helps in preserving the patient story and this plays an important role in judging the sequence of events and justifying the appropriateness of the treatment process
2.      Outsourced medical transcription service providers have measures in place with regard to technology, processes and infrastructure with regard to security of confidential patient information, which helps in risk management

  • Optimum pricing and revenue management: A healthy bottom line is a vital ingredient contributing to the successful functioning of a healthcare facility. To this end it is important to curb costs and accelerate revenue. Outsourced medical transcription service providers provide support in achieving this goal by enabling:

1.      Lowering cost of transcription by almost 40%.
2.      Eliminating all indirect cost of transcription
3.      As faster creation of patient medical records can help accelerate the reimbursement process, outsourced medical transcription services contribute in this aspect by maintaining a shorter turnaround time

  • Develop competencies in healthcare related to quality, cost and value of services: Though medical transcription has no direct connection with the healthcare process, it provides important support. Outsourced medical transcription service providers help in this aspect of the healthcare facility operations by enabling the following:
           
1.      Maintaining the integrity of the patient medical record by maintaining high levels of accuracy. This helps in providing continued care and keeping progress of the patient's progress among various other aspects
2.      Enables the healthcare professionals and support staff to have easy access to the patient medical records by providing archiving facilities. It becomes easier for healthcare professionals to access older transcripts using various search criteria.
3.      Helps shift the focus of the healthcare professional onto the patient rather than the process of documentation by allowing them to document the patient encounter via preferred and familiar methods.

It can be concluded that having a professional and technically proficient medical transcription service provider for medical transcription needs can help in the successful operations of the healthcare facility.

TransDyne, a leader in the outsourced medical transcription industry has utilized their extensive background in information technology and their experience in providing medical transcription services to come up with medical transcription solutions that help healthcare facilities save on time, money and effort. TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!   

To avail complete medical transcription services from TransDyne, click here.

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