Medical transcription outsourcing: Who actually does the work?

Knowing who actually does the outsourced medical transcription work is very important because of the very sensitive and critical nature of the work. Making sure that the company chosen for outsourcing, executes the medical transcription work themselves, and not through subcontractors or home transcriptionists is very important. This has benefits like:

• Better control

Having to deal with one entity that does the work makes it easier to control all the processes. Otherwise it could result in dilution of control

• Data security

Data Security is one of the most important factors to be considered before engaging the services of an outsourced transcription vendor. Getting work done through a series of subcontractors and home-based transcriptionists would mean that patient data is exposed to various networks and computers.

The more number of people and networks handling this information the higher is the security risk.

When outsourcing to a zero-subcontracting company like TransDyne, the data is handled professionally. TransDyne employs the best data security practices like high –end encryption, firewalls and foolproof access control measures

• Consistent Quality of work

When a company engages subcontractors, it has no control over who does the work and how. With a service provider like TransDyne there is more consistency in the quality of work as it is done by the same team of people who handle the same set of providers on a regular basis

• Personalized services

Any personalized needs of the healthcare facility like formats etc can be easily changed/added whenever required and the smallest preferences of each individual dictator are taken care of.

• Better understanding of special needs

When subcontractors work on dictations, they treat the work as a commodity, as a job that needs to be finished with the least amount of resources.

With a company like TransDyne any special needs of the healthcare facility are taken care of as TransDyne has complete control over the entire transcription process and their people are trained to take care of each client’s special needs.

• Better rates

By eliminating the need for the sub-contractor a company like TransDyne will be in a position to offer much better rates for superior service.

• Better customer service

One to one communication means less scope for misunderstanding and this translates into better customer service.

• Zero legal hassles

Due to the sensitivity of the data involved, it is important to keep it secure. Data access to more people can result in legal hassles due to misuse. Getting work done by a zero subcontracting company like TransDyne would mean zero legal hassles.

• Better turnaround time

When home transcriptionists or sub contractors are involved there are a lot of delays due to various factors like power outage, poor connectivity etc. These delays are avoided when the medical transcription service provider does the transcription in-house and the turnaround time commitments are met with.

At TransDyne it is believed that it is their privilege to be serving their customers’ needs in the best way possible. So any work outsourced to TransDyne, is executed by their own team of trained medical transcriptionists, than by the use of subcontractors or home transcriptionists.

The healthcare facility benefits by virtue of TransDyne’s vast experience, their training methods, best practices, and the comfort of absolute confidentiality & data security.

To avail medical transcription services form TransDyne, click here