Wednesday, August 31, 2011

Medical transcription outsourcing: Establishing procedure for quality assurance

As medical transcription is the process of creating patient medical records from the dictation of the healthcare professionals of their encounter with patients, quality is one of the most important criteria. Most outsourced medical transcription service providers have an established procedure for ensuring high standards of quality. Quality of transcripts is the responsibility of everyone who is involved in the creation of transcripts.

One of the significant factors that affect the quality/ accuracy of transcripts is blanks. While in some cases leaving blanks in the final transcript is unavoidable or sometimes even preferred by the healthcare professional, in most cases blanks left in the transcripts affects the accuracy and should be avoided.

What causes blanks to occur?
There could be various reasons for the occurrence of blanks in transcripts transmitted back by medical transcription companies, some of which are listed below:

  • Faulty audio
  • Incomplete dictation
  • Less than desirable dictation practices
  • Discrepancy in the details dictated
  • Blanks specifically requested by authors
  • Unfamiliar or unverifiable terminology
  • Preexisting blanks

To minimize the occurrence of blanks in transcripts it necessary to employ a strategy that pervades all the entities involved in the creation of patient medical records.

  • Author: As the healthcare professional is the originator of the patient record it is important to concentrate efforts on improving quality from this level itself. The measures to be taken to improve the quality of transcripts from the healthcare professional end are:

1.     Familiarize healthcare professional with recording equipment
2.     Enable them to use dictation devices of their choice
3.     Educate them on dictation best practices
4.     Provide feedback on the quality of dictation provided by them
5.     Provide them with template/format for dictation

  • Healthcare facility staff: As the dictation originates from the healthcare facility premises it is important to educate the healthcare facility staff on the importance of providing a HIPAA compliant and relatively quiet environment for healthcare professionals to record their dictation

  • Medical transcriptionist: Apart from the healthcare professional, one of the most important contributors to the quality of the transcript is the medical transcriptionist/ medical transcriptionists working on the transcription. To ensure that errors are minimized and quality is maximized, medical transcriptionists have to be empowered with:
1.     Proper training in the specialty they are transcribing in
2.     The know how to adjust audio speed to ensure maximum clarity
3.     Reference materials to help find elusive words
4.     Train them to apply context to help fill the blanks as accurately as possible
5.     Provide them with feedback to enable improvement
6.     Collect feedback from medical transcriptionists to be given to healthcare professionals  for improving their dictation practices


  • Medical transcription service provider: The medical transcription service provider has a definitive role to play in improvement of quality and minimizing blanks. The medical transcription service provider can help maximize quality by:
           
1.      Have a process in place to ensure that each transcript undergoes a stringent quality assurance process involving more than one set of “eyes and ears”
2.      Have a complete set of updated templates and macros for each healthcare professional/ healthcare facility, which should be provided to the medical transcriptionist team working on it
3.      Having quality audits on a regular basis
4.      Using the findings from quality audits as learning tools
5.      Provide medical transcriptionists with good training
6.      Make updating and educating medical transcriptionists a continuous and automatic process

It can be seen that while outsourcing medical transcription it is not only important to assess the medical transcription service provider based on the quality commitment given by them but also assess the quality program of the medical transcription service provider to ensure that they have sound quality processes in place to ensure quality transcripts.

TransDyne, a leader in the outsourced medical transcription industry has been servicing the needs of healthcare facilities and healthcare professionals for over a decade. TransDyne understands the importance of quality in medical transcription and has provisions in place to ensure the right support to enable quality transcription.

TransDyne has made quality a key word in their work processes. This attitude of adopting quality as the basis of their services and their aptitude in information technology has helped them come up with easy to use medical transcription solutions that help save on time, money and efforts.

TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!   

To avail complete medical transcription services from TransDyne, click here.

Tuesday, August 30, 2011

Medical transcription outsourcing: Producing documentation support based on AHDI guidelines

Planning for factors affecting quality:

The accuracy of information in patient records is perhaps one of the most critical factors that are considered while availing outsourced medical transcription services. It is important for a medical transcription service provider to have a policy in place to deal with all the factors that affect the quality of transcripts.

What are the factors that affect quality of medical transcription?

  • Author: The origin or substance of the patient medical record is from dictation of the healthcare professional, detailing the patient encounter. It is important for the healthcare professional to be aware of the impact of proper dictation practices. The medical transcription service provider could help in enhancing the quality of dictation by providing feedback to the healthcare professional and help them improve the quality of dictation by providing them with dictation best practices that produces optimum quality.

  • Experience of the medical transcriptionist: One of the factors that help in maintaining quality is the skill set and experience of the medical transcriptionist. The medical transcription service provider should allot difficult-to-interpret audio files to medical transcriptionists with experience in transcribing such files. The quality policy should also include quality checks involving several levels by experienced and skilled personnel.

  • The audio equipment used for dictation: The quality of dictation is dependent as much on the author as the quality of equipment used. It is important for the outsourced medical transcription service providers to orient the healthcare professionals with the audio equipment to enhance the quality of dictation.

  • Patient demographics: While transcribing the patient medical record it is important to ensure that all the demographic details of the patients have been included accurately.

  • Specification of the healthcare professional/ healthcare facility: Another factor that adds to the quality of the final transcript is ensuring that they are created according to the specifications of the healthcare professionals/ healthcare facilities. These could vary based on the specialty/ type of report/ preference of the healthcare professional/ healthcare facility. The specifications specified by the healthcare facility/ healthcare professional should be updated to enable quality output.

  • Resources for improving quality: The medical transcriptionists should be empowered with resources that help them produce transcripts of maximum accuracy like dictionaries, latest drug references, specialty word dictionaries, references for anatomy, physiology and diseases etc, both in physical and virtual form

  • Software resources for enhancing quality: Software and tools like spell checkers, word expansion software etc should be provided to medical transcriptionists to enhance quality.

TransDyne, a leader in the outsourced medical transcription industry has been serving the needs of healthcare facilities and healthcare professionals for over a decade. TransDyne understands the importance of quality in medical transcription and has provisions in place to ensure the right support to enable quality transcription.

TransDyne has made quality a key word in their work processes. This attitude of adopting quality as the basis of their services and their aptitude in information technology has helped them come up with easy to use medical transcription solutions that help save on time, money and efforts.

TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!   

To avail complete medical transcription services from TransDyne, click here.

Monday, August 29, 2011

Medical transcription outsourcing: Producing documentation support based on AHDI guidelines

The importance of documenting the patient encounter is manifold as it helps in many aspects that contribute to the smooth running of healthcare facilities, besides being a statutory necessity. As healthcare services are critical it is important that the process of documenting the patient- healthcare professional encounter be subject to certain norms. The patient – healthcare professional encounter can be documented by various means, one of the most preferred being medical transcription; a process which converts dictation to text.

As medical transcription has an important supporting role to play in the process of healthcare, a best practices guide titled “Healthcare Documentation Quality Assessment and Management Best Practices” has been jointly created by AHDI, MTIA and AHIMA. One of the highlights of this manual is alignment with the Plan-Do-Check-Act cycle.

Each stage of the process is vital to ensure that the process of healthcare is documented keeping in mind that maintaining the highest standards of quality is a continuous process. The goal of this quality assessment program is to ensure that healthcare documentation is clear, consistent, accurate, complete and timely.

Plan: Planning policy guidelines for quality
This part of best practices for maintaining quality involves a set of standards for documentation that ensures accuracy, accessibility and overall value of the patient medical record as a resource for understanding the care process including diagnosis, treatment and progress.

To ensure this, the planning process should have principles that ensure:

  • Verifiability: Any quality program should have standards and measures that are easily verifiable and these measures should be available to personnel at every level of the organization and to the end user of the transcript to ensure cross verification
  • Definability: The error categories should be clearly defined
  • Measurability: Measurable values for clearly defined error categories should be assigned and measurement methodology for errors should be clear to all the parties involved
  • Consistency: The quality program should define error categories, values to be assigned to each category and there should be a standard method error determination.
  • Integrity: The integrity of document can only be assured when there is a synchronized partnership between the originator of dictation and the medical transcriptionist. The healthcare professional dictating the notes should present information in a clear and concise manner and the medical transcriptionist should transcribe the document preserving the essence of the information provided by the healthcare professional
To this end the quality assurance program should be based on Quality Guidelines that ensure the following:

  • Accurate and complete documentation ensuring that the essence of the encounter is captured
  • A process of distribution of reports on a timely basis and a system for easy accessibility of past records to the relevant personnel
  • A practice of periodical quality audits to study the process and assess where errors occur as a part of the ongoing quality process
  • This process to be applied to medical transcription at all levels
  • The assessment program should be consistent and unbiased
  • The assessment program should be according to the principles of assessment agreed upon
  • The results from the assessment process to be used as a learning tool to ensure recurrence of errors
  • Access to the Quality Guidelines, assessment process to be made available to all the people involved in the transcription process.
To be successful a quality assurance program should be:

Proactive: Medical transcription being such a critical activity that contributes to the healthcare process, it is important for quality assurance program for medical transcription to be proactive. Being proactive ensures that solutions are available for problems before they turn into major issues

Realistic, scalable and financially feasible: Quality in medical transcription is a continuous process; therefore it is important that the quality assurance program should be realistic and cost effective

Simple and easy to implement: Medical transcription is a process that consistently needs to meet the quality constraints of accuracy and timeliness, keeping this in mind any quality assurance process has to be simple to be workable.

Secure and Confidential: Considering that medical transcription involves working with confidential patient information and comes under the purview of HIPAA it is important that any feedback regarding quality keeps in mind the confidentiality norms

Inclusive of all aspects: Quality in the medical transcription process involves all aspects starting from the origin of the data down to the medical transcriptionist, proofreader and quality team, the quality assurance program needs to plan measures to include all these aspects

Reportable for trending and tracking purposes: The process of quality assurance is not only to ensure consistent quality documentation but is also a valuable input for education purposes

Timely: The quality assurance process should be scheduled in timely manner to ensure maximum results

TransDyne, a leader in the medical transcription industry has made quality a key word in their work processes. This attitude of adopting quality as the basis of their services and their aptitude in information technology has helped them come up with easy to use medical transcription solutions that help save on time, money and efforts.

TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!   

To avail complete medical transcription services from TransDyne, click here.

Sunday, August 28, 2011

Medical transcription outsourcing: Integrating naturally into the workflow of healthcare facilities

Medical transcription services have aided the process of providing healthcare by documenting the patient- healthcare professional encounter, converting audio to text in an accurate, timely, secure and cost effective manner. As medical transcription services require the right team, the right process and the right technology to be able to meet all these criteria, the prudent and practical solution for healthcare facilities to maintain focus on their core business is to outsource the entire process to a professional medical transcription service provider.

While transcribing audio to text is the essence of the services provided by medical transcription service providers, medical transcription has risen above being just a typing service by seamlessly integrating into the workflow of healthcare facilities. To examine how medical transcription has blended seamlessly into the working of healthcare facilities it is essential to take a look at the changing face of clinical documentation.

With the introduction of ARRA and the announcement of incentives for the meaningful use of certified EHR/EMR systems, the entire healthcare documentation scenario is going through major changes. However as adoption of this new technology involves time- starved healthcare professionals there have been a few barriers to adopting this technology, namely:

  • Lack of time: One of the barrier to adopting new technology is the lack of time; healthcare professionals lack the time to acquaint themselves with the technology and moreover using this new technology can adversely affect their productivity
  • Need for new infrastructure: Using point and click templates to feed information into the EHR at the point of care needs new infrastructure which could affect the dynamics of the process of healthcare
  • Extensive training: Use of technology to be used by the healthcare professional at the point of care could require extensive training to produce the required results
  • Requiring major changes in the workflow: The introduction of new technology would require in the workflow of the healthcare professional and the healthcare facility
Outsourcing medical transcription ensures that healthcare professionals can retain their tried and trusted method of capturing information and still enable adoption of EMR/EHR by using HL7 interface.

Some of the advantages of outsourcing medical transcription to a technologically savvy and professional medical transcription service provider are:

  • Familiar method of documenting the patient- healthcare professional encounter: Outsourcing medical transcription enables healthcare professionals to retain not only their familiar method of documenting the patient encounter, but also allows them to use dictation devices of their choice. This enables healthcare professionals to optimize their limited time in the best way possible.
  • Quality creation of patient medical records: Outsourcing medical transcription ensures that the quality of patient medical records is maintained due to the following:
1.      Medical transcriptionists trained in the specialty they are transcribing in, ensure that errors are minimized
2.      Quality processes involving checks at several levels ensure that quality levels are high
3.      Turnaround time is ensured due to availability of skilled medical transcriptionists and the right technology

  • Flexible services: Outsourced medical transcription services afford healthcare facilities flexibility with regard to all aspects of transcription including specialty, volume, turnaround time, formats/templates and even editing/proofreading services for speech recognition software transcription.
TransDyne, a leader in the outsourced medical transcription industry has used their extensive background in information technology to come up with medical transcription services that provide easy to use solutions for the needs of healthcare professionals and other staff of the healthcare facilities. TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!               

To avail outsourced medical transcription services from TransDyne, click here.

Thursday, August 25, 2011

Medical transcription outsourcing: Seamlessly integrating with the working of healthcare facilities

The healthcare sector provides valuable services that help save lives and improve the quality of life. In the modern world healthcare services have gained a more significant role considering the stress levels of today's lifestyles. To provide quality services healthcare facilities and healthcare professionals draw quality inputs from various sources. To enable the continuous provision of quality healthcare it is equally important for healthcare facilities to have a healthy bottom line.

The key to empowering the main goals of providing quality healthcare and maintaining a healthy bottom line it is important to evaluate each input to the healthcare process on the following basis:

·        Ability to seamlessly integrate with the working of the healthcare facilities
·        Ability to maintain quality services
·        Help lower costs

One of the components for providing quality healthcare and maintaining a healthy bottom line is the information from patient medical records. Patient medical records provide support to healthcare facilities and healthcare professionals in the many aspects of successfully running the healthcare facility. Information from the patient medical records is essential as:

  • A chronicle of the treatment process
  • Forms the basis of continued care and future care plans
  • Is the basis of referrals
  • Provides important evidence in case of litigation
  • Helps fulfill statutory requirements
  • Provides the basis for coding and billing

Healthcare facilities and healthcare professionals have many options available to them to document the patient- healthcare professional encounter to create patient medical records. However outsourced medical transcription services have been found to be the most preferred, cost- effective, versatile and convenient option for documenting the care process. Medical transcription services also have the additional advantage of being able to seamlessly integrating into the working style of healthcare professionals and healthcare facility operations.

How do outsourced medical transcription service providers seamlessly integrate with the operations of healthcare facilities?

No change in working style: Healthcare professionals are starved for time and adapting to new styles of capturing information could result in loss of productivity or even result in errors. Outsourced medical transcription services are fully aware of the pressures of healthcare professionals and have made it convenient for healthcare professionals to capture information regarding the patient encounter. Healthcare professionals are provided with options to use dictation devices they are comfortable with. Once the dictation is finished, systems are put in place to help upload these audio files for transcription by configuring the system to check for dictation files at agreed intervals.

Once the audio files are downloaded for transcription, the files are allocated according  to the specialty the medical transcriptionists have trained in, this ensures maximum accuracy. Medical transcription service providers have quality processes in place to ensure that each transcript is put through rigorous quality assurance process to ensure minimum errors. The role of the healthcare professional is limited to clear and audible dictation, which can be easily integrated into their working life.

Customized services: Outsourced medical transcription service providers realize that the needs of different healthcare professionals and healthcare facilities are specific. Therefore medical transcription services are customized to meet all the special requirements as specified by the healthcare professional/ healthcare facility. Factors like templates, turnaround time, the modes of delivery and even the option of delivery to multiple healthcare professionals is offered and inculcated into the medical transcription services package. Additional services like editing and proofreading services for speech recognition transcription are also provided as per the preference of the healthcare professional.

Easy access: Outsourced medical transcription services provide easy access to services in terms of the technology required for medical transcription and the team.  Outsourced services also provide easy access to older transcripts and summary of work.

Cost savings: Additionally outsourced medical transcription services have the added advantage of providing substantial savings on costs both in terms direct as well as indirect costs with regards to transcription.

TransDyne, a leader in the outsourced medical transcription industry has utilized their extensive background in information technology and their experience in providing medical transcription services to come up with medical transcription solutions that help healthcare facilities save on time, money and effort. TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!   

To avail complete outsourced medical transcription services from TransDyne, click here.

Wednesday, August 24, 2011

Medical transcription outsourcing: Helps create legally compliant documents

While documenting the patient- healthcare professional encounter has an impact on the process of providing care and for coding purposes, another important aspect of documenting the patient encounter is that of meeting compliance standards so as to provide valuable support for risk management. Healthcare facilities have various options available to them for documenting the patient- healthcare professional encounter, more so now due to the changes in the documentation scenario. Each option available for documenting the process has its own pros and cons.

However keeping in mind the valuable role played by patient medical records in the smooth running of healthcare facilities it is important to pick a method of documentation that is preferred, convenient, easy to use and most importantly helps document the patient encounter in a manner that supports the legal and compliance aspects. It has been found that medical transcription services meet all these criteria. As medical transcription is a specialized service requiring a combination of the right team, the right technology and the right process to meet all these criteria, outsourcing medical transcription to a professional medical transcription service provider has been found to be an effective solution.

How do outsourced medical transcription services help create legally compliant patient medical records?

To meet legal requirements a medical transcript by definition must meet all statutory, regulatory and professional requirements for clinical purposes as well as for business purposes. Patient medical records should meet the norms like:

  • A unique medical record should be created and maintained for each patient.
  • The medical record should include author of the record, date of the encounter, time of treatment, and authentication as appropriate
  • It should be accessible and also meet all security and confidentiality norms
  • It should be created according to the procedure required for forms, template etc for specific reports
  • The retention, archiving, destruction (of defunct) records should have appropriate procedure to enable data quality management.

Outsourced medical transcription services help in all these aspects of quality data management by providing services with the following benefits:

  • The patient- healthcare professional encounter is transcribed in its entirety to include all the details as required.
  • The identifying information provided by the healthcare professional is recorded carefully along with the detailed record of the diagnostic and treatment procedure.
  • Outsourced medical transcription services ensure that the patient medical records are made easily accessible by delivering the transcripts through the modes specified by the healthcare professional, using HIPAA and HITECH compliant channels
  • Outsourced medical transcription services create transcripts as per the specific template/ format required for the specialty and as specified by the healthcare professional.
  • Outsourced medical transcription services provide a system for archiving transcripts that allows for easy access. Older transcripts are archived as per the specific requirement of the healthcare professional/ healthcare facility to enable easy data management.

It can be seen that outsourcing medical transcription enables proper and descriptive documentation of the patient story retaining the narrative while still enabling adoption of EMR/EHR using HL7 interface.

TransDyne, a leader in the outsourced medical transcription industry has used their extensive background in information technology and their experience in serving the needs of the healthcare sector to provide total medical transcription solutions.

TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!   

To avail complete medical transcription services from TransDyne, click here.

Monday, August 22, 2011

Medical transcription outsourcing: Bridging the gap to meaningful use

Medical transcription has been a part of the healthcare scenario providing invaluable services by helping document the patient- healthcare professional encounter in a format that is accurate, timely and easily accessible. Patient medical records help healthcare professionals in the process of providing quality healthcare and healthcare facilities in accelerating reimbursements and meeting statutory requirements.  Moreover documenting the patient- healthcare professional encounter is also an important part of risk management and preventive disease management.

With the introduction of the recent stimulus plan encouraging the adoption of nationwide electronic health records, the role of medical transcription has become unclear. But with more and more healthcare professionals and healthcare facilities moving towards adoption of electronic health records, the role of medical transcription services in the process of adoption has emerged clearly. 

What is the role of medical transcription in the current scenario?
Medical transcription is a specialized skill requiring the right inputs to ensure quality documentation. Over the years outsourced medical transcription service providers have developed the right resources to enable services that meet all the parameters; quality, speed, and security. These resources namely, trained and skilled medical transcriptionists and the right processes and technology can play an invaluable in the process of transitioning to EMR/EHR systems.

There are many options available to healthcare professionals to enter information into electronic health records systems:

  • Use of front-end speech recognition software: Experts are of the opinion that speech recognition software is here to stay and will play a major role in the healthcare documentation scenario. However this software has some inherent shortcomings. In spite of extensive training of the software, the accuracy of the transcripts produced by this software require extensive proofreading and editing to meet acceptable standards. Though using front end speech recognition software helps the healthcare professional document the patient encounter instantaneously, it hinders the productivity of the healthcare professional and quality of the transcript

  • Entry into the system by the healthcare professional using point and click templates at the point of care: Under this method the healthcare professional could document the encounter at the point of care using point and click templates with drop down menu options. However using this method has some shortcomings like:

1.     Taking the focus of the healthcare professional away from the patient
2.     Lack of narrative
3.     Curbs the productivity of the healthcare professional
4.     Can lead to mistakes in documentation due to the pressure on the healthcare professionals to be limited to the options provided in the menu
5.     Limits the diagnostic process

Given below are options for documenting the patient- healthcare professional encounter that use the expert services of medical transcriptionists and medical transcription service providers:

  • Back end speech recognition software: This software works the same way as front end speech recognition software, except that the first draft of the transcript produced by this software is sent to the medical transcription service provider for expert editing and proofreading by skilled medical transcriptionists. This ensures that the productivity of the healthcare professional is not curbed and the quality standards are maintained.

  • Dictation transcribed to patient medical records transmitted to EHR using HL7 interface: This method is probably the method most preferred by healthcare professionals. Under this method the healthcare professional can dictate notes of the patient encounter using his/ her preferred mode of dictation, the dictation is then transferred to the medical transcription service provider for transcription by expert medical transcriptionists. The transcripts are made available to the healthcare professionals through their preferred delivery mode/s. Technologically savvy medical transcription service providers enable transmission to the EMR/ EHR using HL7 interface.

It can be seen that medical transcription services act as a bridge to the process of achieving the meaningful use criteria by using the right team, the right processes and the right technology. Considering the rich source of knowledge, skills and understanding of the working of healthcare professionals and healthcare facilities accumulated by the medical transcription industry it is important to include the medical transcription sector in the transition to electronic health systems.

TransDyne, a leader in the outsourced medical transcription industry has used their extensive background in information technology and their experience in serving the needs of the healthcare sector to provide versatile and technologically savvy medical transcription solutions.  TransDyne provides valuable support to the healthcare sector by providing support for speech recognition transcription by including editing and proofreading services. TransDyne has a smart delivery system, which has features like User defined folder paths to enable easy imports to EMR systems. The Smart Delivery system is the suggested mode of document delivery where pre-defined file saving would help import documents to EMR systems.

TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!   

To avail versatile and technologically savvy medical transcription services from TransDyne, click here.

Sunday, August 21, 2011

Medical transcription outsourcing: Helping solve healthcare documentation challenges

It is a known fact that the healthcare documentation process is guided not only by the needs of healthcare professionals and insurance providers, but also influenced by statutory norms. In the face of the changing requirements for healthcare documentation, healthcare professionals and healthcare facilities are faced with the challenge to meet the new statutory requirements without making significant changes in the way they work, as well as controlling costs.

Medical transcription is the process of creating patient medical records converting the audio records of the patient- healthcare professional encounter into text format. Medical transcription services aid the healthcare process by ensuring accurate and prompt creation of medical records. However the main challenges faced by healthcare facilities as regards to medical transcription are:

  • Limited transcription resources
  • Controlling costs
  • Dilution of focus on the core business
Taking these challenges and the face of the changing healthcare documentation scenario, outsourcing medical transcription has been found to be the best solution for healthcare facilities and healthcare professionals to face these challenges

How does outsourcing medical transcription help healthcare facilities face the challenges of the changing documentation scenario?

Simply put outsourcing medical transcription provides healthcare facilities and healthcare professionals access to unlimited resources in the form of:

Trained medical transcriptionists: Access to a sizable pool of skilled and trained personnel helps healthcare facilities face the challenges of the changing documentation scenario by enabling the following:
  1.  Allowing the healthcare professionals to retain their preferred method of creating patient transcripts; dictation to transcription. This enables the healthcare professional to retain the narrative, ensure maximum accuracy while still enabling EMR adoption using HL7 interface
  2. Medical transcriptionists trained to be experts in different specialties of medicine can also act as editors and proofreaders for back end speech recognition software based transcripts
  3. Having detailed records of the patient- healthcare professional encounter is an essential element of risk management
Software and tools: The process of medical transcription is made secure and speedy using the right technology. Technology provides healthcare professionals and healthcare facilities with several benefits like:
  1. Providing a secure and efficient system for transcription\
  2.  Allowing healthcare professionals to retain familiar modes of dictation
  3. HL7 interface
  4. Flexible modes of document delivery
The experience and expertise of the medical transcription service provider: As the healthcare documentation scenario keeps evolving the experience and expertise of the medical transcription service provider in providing flexible and feasible solutions can provide much needed assistance to healthcare facilities meet documentation requirements.

TransDyne, a leader in the outsourced medical transcription industry has utilized their extensive background in information technology and their experience in providing medical transcription services to come up with medical transcription solutions that support the smooth running of   healthcare facilities. TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!            

To avail complete outsourced medical transcription services from TransDyne, click here.