Medical transcription outsourcing: Cost-effective solutions

Medical transcription is the process of converting the audio records of the patient-healthcare professional encounter into text format. The information in the patient record is very pertinent for patient care, as evidence in case of litigation and as the basis for the receivables cycle.

Though medical transcription is an integral part of both the commercial and operational aspects of healthcare, it does not contribute directly to the bottom line of the healthcare facility. In fact, medical transcription is a part of the costs. To ensure the smooth running of the healthcare facility, as well as to curb costs it is important to keep the costs of medical transcription down, without affecting the quality adversely. Outsourcing medical transcription is a cost-effective solution for curbing costs without affecting quality.

The term “cost-effective” has been defined as producing good results for the amount of money spent.

What makes outsourcing medical transcription cost-effective?

Outsourcing medical transcription ensures the following, making it effective:

·        Right quality: Quality/ accuracy of the information captured in the patient record is very important as it affects both the quality of care as well as coding & billing for reimbursement purposes. To be effective, the accuracy levels promised by the medical transcription service provider needs to be as close to 100% as possible

·        Right quantity: When it comes to the quantity of medical transcription requirements, this is purely defined by the volume of patients. To be effective the medical transcription service provider needs to be able to cope with varying volumes of transcription needs, including holidays and weekend transcription requirements

·        Timely: Apart from capturing information accurately and coping with varying volumes, outsourced medical transcription needs to be timely to be effective. That is the turnaround time guarantees need to be met

·        Secure:  To be effective outsourced medical transcription needs to be secured, so as to protect confidential patient information. Care needs to be taken to ensure that the medical transcription service provider takes HIPAA compliant measures to secure technology, process, infrastructure and people

·        Easy to use: Technology that is easy to use is another factor that adds to the effectiveness of outsourced medical transcription services. This enables doctors to retain familiar modes of dictation, enable other support staff to avail features like easy upload of dictation and download of finished transcripts, which benefits them by helping them manage their time better

Outsourcing medical transcription ensures that the service is of the right quality, right quantity, timely and secure, while making sure that the costs are restricted to the cost per line of transcription, without any extra or hidden costs.

It can be seen that outsourcing to the right service provider, ensures that the healthcare facility has a cost-effective solution for their medical transcription needs.

TransDyne provides cost effective solutions to the medical transcription needs of healthcare facilities. To make medical transcription solutions more effective, care is taken to study the needs of the healthcare facility in detail. Factors like the number of healthcare professionals practicing, their specialties, the formats/templates required by the healthcare professionals, the mode of dictation the healthcare professionals are comfortable with, the archiving needs of the healthcare facility, the need for added features like remote printing/faxing and integration with EMR are considered before offering effective solutions. 

TransDyne is able to offer customized solutions at low costs by virtue of their expert medical transcriptionists, technology and their vast experience is providing outsource medical transcription solutions. The cost per line of transcription is clearly defined and care is taken to ensure that the healthcare facility is aware of the components of the cost to ensure that everybody is on the same page.

To avail cost-effective outsourced medical transcription services from TransDyne, click here.

Medical transcription outsourcing: Increases productivity

When it comes to provision of quality healthcare there are many associated activities that contribute to the process. Medical transcription is one such activity that plays an important part in ensuring provision of quality care and strengthening the bottom-line of the healthcare facility. It is important for the healthcare facility to ensure that the medical transcription process is efficient and cost effective, without diluting focus on the core business. Outsourcing medical transcription is an easy fix to make it efficient and cost effective.

Outsourcing medical transcription can help the healthcare facility increasing productivity.

Productivity has simply been defined as the positive outcome of quality output plus quantity output divided by quality input plus quantity input.

How does outsourcing medical transcription help healthcare facilities increase productivity?

• Increasing productivity of healthcare professionals: Outsourcing medical transcription helps enhance the productivity of healthcare professionals in the following areas:

1. Allowing them optimum use of their time by retaining familiar and flexible modes of dictation
2. Helping with the decision making process about patients’ treatment plans, by providing them with accurate and timely patient records

• Increasing productivity of support staff: Outsourcing medical transcription helps enhance the productivity of support staff like nurses and technicians by providing them with a system to keep track of work in progress, powerful archives for tracing old records and facilities like remote printing & faxing

• Increasing productivity of administrative staff: Outsourcing medical transcription reduces the burden of the administrative staff by allowing them to focus all resources like space, utilities and other resources on the core business of the healthcare facility instead of on associated activities like medical transcription

• Increasing productivity of Information technology (IT) staff: Outsourcing medical transcription can help reduce the burden on the IT staff, by providing software and tools to facilitate upload of dictation, download of files and distribution of patient records to the relevant healthcare professionals

• Increasing productivity of management staff: The burden of the management staff towards activities like recruitment, training and coordination of medical transcriptionists are eased when medical transcription is outsourced.

In conclusion it is obvious that outsourcing medical transcription increases the quality and quantity of output, i.e. increased productivity resulting in provision of quality care, decreasing direct & indirect costs of medical transcription and quickening the receivables process. To get the desired increase in productivity by outsourcing medical transcription, care has to be taken to evaluate the medical transcription company on the following criteria:

a.      Accuracy: Needs to be above 99%

b.      Turnaround time: Needs to be within 24 hours

c.      Price: Needs to be reasonable and fair

d.      Security: Has to cover all aspects, i.e. technology, infrastructure, people and processes.

e.      Technology: Needs to be easy to use and provide maximum benefits.

TransDyne a leader in the outsourced medical transcription industry offers customized solutions that help healthcare facilities enhance their productivity. TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!              

To avail complete medical transcription services from TransDyne, click here.

Outsourcing medical transcription: Complete solutions

Medical transcription is the process of converting audio records of the patient-healthcare professional encounter into text format. Medical transcription plays an important role in the healthcare process in both the operational and commercial aspects, by creating permanent patient records and accelerating the process of reimbursement respectively.

Outsourcing medical transcription is probably one of the most efficient and economical fix for healthcare facilities looking for solutions for their documentation needs. The process of outsourcing, involves evaluating the service provider on the basis of criteria like accuracy, turnaround time, security and the price.  Another important criterion for evaluating the service provider is to ascertain whether the service provider can provide complete solutions for the medical transcription needs of the healthcare facility.

What entails complete solution for medical transcription?

Medical transcription for all specialties with maximum accuracy: While outsourcing medical transcription, it is important for healthcare facilities to consider not only current needs but also future needs that may arise from future expansion. It is also important that the service provider has medical transcriptionists who are trained to be domain experts in different specialties. This ensures that whenever the healthcare facility adds on a new specialty, the service provider has medical transcriptionists trained in that specialty and is able to meet the required accuracy and turnaround time levels

Flexible turnaround times: The turnaround time requirements for different types of reports and different specialties may vary vastly. It is important that the service provider has the requisite personnel and technology to be able to meet the turnaround time required

No investments required: The main of objective of outsourcing medical transcription is to save on costs and reduce investments in non-health related areas. While outsourcing medical transcription it is important to source a service provider who can offer the requisite information technology support and work with the existing systems rather than requiring further investments.

Weekend and holiday medical transcription: One vital point to be considered while outsourcing medical transcription is whether the service provider can provide transcription services on weekends and Holidays. It is also important the medical transcription service provider should be in a position to cope with varying influx of patients, as this is one factor that cannot be predicted

Additional benefits like archiving, remote printing & faxing, HL7 interface:  While outsourcing medical transcription, another factor that forms part of complete solutions, is the technological capabilities of the service provider to provide for additional features like archiving, remote printing & faxing, integration with the EMR/EHR systems etc., if required

Security of confidential patient information: Outsourcing medical transcription requires that the service provider should be HIPAA compliant. It is important for the service provider to protect confidential patient information at every level, by having adequate measures for technology, processes, people and infrastructure

TransDyne, a leader in the outsourced medical transcription industry offers complete solutions to suit varying need of different of different kinds of healthcare facilities. TransDyne has teams of medical transcriptionists who are trained in different specialties, making them domain experts. This ensures that TransDyne can cope with medical transcription for any specialty with an accuracy level of above 99%. TransDyne offers a turnaround time of 24 hours with an option of a turnaround time of 4-12 hours for STAT files.

TransDyne has the technical capabilities to integrate with the existing systems of healthcare facilities, requiring no additional investments. TransDyne offers medical transcription for weekends and holidays, and has people and systems in place to cope up with varying volumes of transcription. TransDyne has software and tools that offer additional features like archiving, remote printing & faxing among other benefits. TransDyne ensures security of confidential patient information, by securing people processes, infrastructure and technology

To avail complete medical transcription services from TransDyne, click here.

Medical transcription outsourcing: Customized solutions

Medical transcription has always played an important role in the healthcare process, creating records of the patient-healthcare professional encounter. The criteria for evaluating medical transcription services are accuracy, turnaround time, security, and cost per line of transcription. It is also important to consider the indirect benefits of outsourcing medical transcription like savings on payroll, information technology, real estate, management staff and utilities.

Once these have been evaluated it is important to consider the fit of the medical transcription services provided, to that of the healthcare facility requirements. With the advent of the Internet it is very easy for a healthcare facility to source medical transcription service providers, but it is also important to consider whether the service provider is willing to customize its services to the needs of the healthcare facility.

The medical transcription requirements of varied healthcare facilities could vary based on the following factors:

·        Number of doctors practicing in the healthcare facility: Healthcare facilities could vary from a one-healthcare professional practice to a hospital with a large number of specialties. The service offered by the medical transcription service provider needs to be customized to suit the specific requirements of the healthcare facility

·        Specialties: Medicine is a vast field with varied specialties. The language of each specialty is complex involving specific procedures, test, drugs and terminology. The medical transcription service provider needs to have personnel well versed in the language of each specialty

·        Number of branches: Many healthcare facilities may have branches in different locations, the technological capabilities of the service provider need to be evaluated to ensure provision of seamless services

·        Type of reports/formats/templates: Different reports/ formats/ templates are required depending on the specialty; the ability of the medical transcription service provider in customizing reports/formats/templates need to be evaluated based on their experience in having provided similar services

·        Turnaround time: The turnaround time requirements can vary according to the type of report and the specialty. The capability of the service provider to meet turnaround time requirement, needs to be evaluated based on the skill set of the medical transcriptionists and the technology used by the service provider

·        Option for integrating with EMR/EHR: For adoption of EMR/EHR, the capability of the service provider needs to be evaluated for HL7 integration

·        Dictation modes: The option to retain familiar modes of dictation, is an important factor to be evaluated during the outsourcing process

·        Features like remote printing and faxing: The ability of the medical transcription service provider to provided additional features like remote printing and faxing need to be evaluated while sourcing the right service provider

·        Expansion plans of the healthcare facility: The medical transcription service provider needs to be in position to service the healthcare facility for current needs as well as have the capacity to provide services based on the expansion plans of the healthcare facility

TransDyne is a leading provider of outsourced medical transcription services, having served healthcare facilities of all types. TransDyne understands the needs of the healthcare facilities and healthcare professionals and has customized their services accordingly

TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!          

Outsourcing medical transcription to TransDyne offers additional advantages like:

• Volume flexibility
• Medical transcriptionists trained in specialties
• Customized reports/formats/templates
• Different modes of document delivery
• Facility to integrate with EMR/EHR through HL7 interface
• Option to retain flexible modes of dictation
• Remote printing and faxing options

To avail customized medical transcription services from TransDyne, click here.

Medical transcription services: OB/GYN

Obstetrics and gynecology (often abbreviated to OB/GYN, OBG, O&G or Obs & Gynae) are the two surgical specialties dealing with the female reproductive organs, and as such are often combined to form a single medical specialty and postgraduate training program. This combined training prepares the practicing OB/GYN to be adept at the surgical management of the entire scope of clinical pathology involving female reproductive organs, and to provide care for both pregnant and non-pregnant patients.

OB/GYN is a medical specialty that requires the healthcare professional practicing it to have the requisite training and qualification. Similarly transcribing the audio records of Obstetricians/Gynecologists requires that the medical transcriptionists working on it possesses the requisite training and knowledge to be able to provide transcription services with the required accuracy and turnaround time from the very beginning.

Recognizing the need for specialist medical transcriptionists to take care of a specialist’s needs, TransDyne has created a team of medical transcriptionists, proofreaders and editors specializing in OB/GYN transcription.

How does specialist training in OB/GYN transcription affect accuracy levels?

Medical transcriptionists, proofreaders and editors are familiar with all the requisite terminology, procedures and the drugs used in OB/GYN due to the training program aimed at familiarizing the medical transcriptionists with this specialty. This ensures that the error rates in transcripts are drastically reduced and the accuracy levels are high. The team is able to produce high quality reports from the very beginning.

How does specialist training in OB/GYN transcription affect turnaround time?

Due to the training methods used the medical transcriptionists are very familiar with the specific terminology used and are able to produce transcripts with requisite accuracy within optimum turnaround time.

How does specialist training in OB/GYN transcription affect cost per line of transcription?

Due to the reduced error rate and reduced turnaround time the need for multi level quality checks is reduced and the productivity of the medical transcriptionist is enhanced this helps keep the cost of production under control and the benefits of this are passed on the healthcare facility.

TransDyne provides OB/GYN medical transcription that is cost efficient, speedy and accurate. Moreover Obstetricians/Gynecologists can benefit from the other features of medical transcription services by TransDyne like:

Data Security: TransDyne ensures data security of Medical Transcription by incorporating security measures like 128-bit data encryption, multi-tiered application architecture, design level security, safeguards, firewall protected networks, sterilized e-mail servers, denial of access procedure and multi modal alerts. TransDyne also ensures data security by ensuring that the data doesn’t leave their premises physically. To ensure secure medical transcription all the transcription is done in the company’s own premises and the premises are secured through appropriate security measures. TransDyne meets and exceeds all HIPAA regulations that apply to electronic exchange of information.

Technology: Considering that time is one of the most precious commodities for healthcare professionals, TransDyne believes in using technology that provides multiple features with ease of use. Some of the features of the software and tools used by TransDyne are as follows:

• Smart upload: TransDyne offers doctors the choice of using modes of dictation they are already comfortable with. Then these files can be uploaded to the servers to be made available for transcription. Smart upload enables transfer of dictation files from the healthcare facility’s server to TransDyne’s server by checking for new dictations at pre-fixed intervals.

• Web Delivery: TransDyne’s web delivery system tackles all issues related with tracking dictations, receiving documents and finding old files form the archives.

• Smart Delivery: Smart delivery is an automated program that addresses the automatic downloads, saving files and printing needs of a healthcare facility.

• HL7 integration: TransDyne can configure and send healthcare information as HL7 messages to the client’s EMR with no additional costs.

To avail OB/GYN medical transcription services from TransDyne, click here.

Medical transcription: Outsourcing advantages

Medical transcription is an important contributor to the smooth running of a healthcare facility by creating patient records efficiently. However many healthcare facilities tend to overlook the role that medical transcription can play in smoothing out the operations of the healthcare facility. Often times it has been noticed that healthcare facilities avail medical transcription from a mix of in-house employees, Independent contractors and medical transcription service providers.

As the need for medical transcription grows it has been found that availing medical transcription services from different sources can result in the following deficiencies:

• Missing files: Entire files of dictation by healthcare professionals could be misplaced due to the lack of a single source service provider It also becomes very difficult to trace the status of the finished transcripts. The same healthcare professional’s files could be transcribed by various sources causing confusion about factors like formats, turnaround time etc

• Duplicating efforts: When medical transcription work is executed through disparate sources, the process of allocating audio files, follow-up of work-in-progress and archiving of transcribed files could be duplicated

• Improperly assigned work: Work allocation to the various sources of transcription could be confusing, resulting in work assignments getting mixed up. People not well versed with the templates/formatting requirements of the healthcare professional could produce work of less than desirable standards

• Constant strain on resources: Getting medical transcription work executed through varied sources would place a constant strain on the resources of the healthcare facility, like the administrative, managerial and Information Technology staff

• Other factors: Factors like poor connectivity, lack of proper systems/infrastructure, lack of skills in the particular specialty could result in substandard quality of work

• Difficulty in computing costs: When varied sources are used for executing medical transcription work it is very difficult to ascertain the actual cost per line of transcription. A lot of time would be wasted on reconciling the costs
  

Outsourcing the medical transcription needs to a professional medical transcription service provider can help the healthcare facility have a fix on not only the cost of medical transcription but also all other factors.

Some of the advantages of outsourcing medical transcription are as follows:

·        Increased efficiency: Outsourcing to a single source, increases the efficiency of the healthcare facility staff. The specific needs of the healthcare professionals are taken into consideration by the medical transcription service provider while customizing solutions. This ensures that the process of transcription is more efficient. Moreover the billing method is standard, ensuring that the cost per line of transcription is clearly defined, this ensures that every one is on the same page with regard to cost

·        Reduced errors: Factors like standard formats/templates, medical transcriptionists trained in different specialties, use of advanced technology, multiple level quality checks, quality guidelines ensure that the error rates are dramatically reduced. The integrity of the information is preserved

·        Consistent process: The system for uploading dictations, and downloading finished transcripts is configured to ensure that no time is wasted on searching for files. The staff can also keep tabs on the files at every stage of the work-in-progress. Features like archiving also make the process of tracing and retrieving old files very easy

·        Robust reporting capability: Outsourcing to a professional medical transcription service provider ensures that the reports are of optimum quality, available within the promised turnaround time and features like remote printing and faxing also add to the quality of reports

·        Reduced strain on internal resources: By outsourcing medical transcription, the strain on internal resources is dramatically reduced, in terms of both people as well as resources like real estate, utilities and working capital

TransDyne is a leading medical transcription service provider, offers medical transcription services that helps a healthcare facility focus on providing quality healthcare, helps them save on costs of medical transcription and helps accelerate the receivables cycle. TransDyne offers medical transcription at reasonable prices, done by expert medical transcriptionists with a very quick turnaround time executed through secure HIPAA & HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use.

To avail outsourced medical transcription services from TransDyne, click here

Medical transcription outsourcing: Physical therapy

Physical therapy is a healthcare profession that provides treatment to individual to develop, maintain and restore maximum movement and function throughout life. This includes providing treatment in circumstances where movement and function are threatened by aging, injury, disease or environmental factors. Physical therapy is concerned with identifying and maximizing quality of life and movement potential within the spheres of promotion, prevention, treatment/intervention, habilitation and rehabilitation. This encompasses physical, psychological, emotional, and social well-being. It involves the interaction between physical therapist (PT), patients/clients, other health professionals, families, caregivers, and communities in a process where movement potential is assessed and goals are agreed upon, using knowledge and skills unique to physical therapists

Physical therapists use an individual’s history and physical examination to arrive at a diagnosis and establish a management plan and when necessary incorporate the results of laboratory and imaging studies.

Physical therapy medical transcription involves the transcription of audio records dictated by physical therapists’ and other related healthcare professionals’ encounter with patients. To be able to provide medical transcription services of optimum accuracy and turnaround time, the medical transcriptionists working on the audio files need to be familiar with the procedures, terminology and drugs used in Physical therapy.

Acknowledging that medicine is a vast field having numerous specialties, and the transcription of each specialty requires a familiarity with the language associated with this specialty, TransDyne has decided to create specialty medical transcriptionists. This means that medical transcriptionists are trained in the transcription of one or two specialties enabling them to serve the transcription needs of the specialists better.

How does specialty training in Physical therapy medical transcription affect accuracy levels?

Specialty training in Physical therapy medical transcription helps the medical transcriptionists produce quality work from the very beginning.  The medical transcriptionists are familiar with the terminology, tests, procedures and drugs related to Physical therapy. Due to the specialty training in Physical therapy medical transcription the medical transcriptionists are able to achieve accuracy of above 99% maintaining the integrity of information captured.

How does specialty training in Physical therapy medical transcription affect turnaround time?

Specialty training in Physical therapy medical transcription enables the medical transcriptionists to produce high quality transcripts within the turnaround time guaranteed. Due to the familiarity with the language of Physical therapy, the medical transcriptionist need not spend much time researching difficult terms in the Internet. Due to the higher levels of accuracy the number of quality checks required are less thus reducing turnaround time.

How does specialty training in Physical therapy medical transcription affect pricing?

Specialty training in Physical therapy medical transcription increases the productivity of the medical transcriptionists and decreases the time required for frequent quality checks thus bringing down the cost per line of transcription. The healthcare facility benefits from the economies of scale.

Physical therapy medical transcription from TransDyne not only has the benefits of accuracy above 99%, turnaround time of 24 hours and reasonable prices, it has other benefits like:

• Security: One of the main concerns that healthcare facilities have is regarding the security of data. During the medical transcription process, data is transmitted back & forth; the protection of data during this process is vital. TransDyne ensures security of data by taking on a three pronged approach, which involves security measures with regard to technology, people and processes. This ensures the confidentiality of data is protected at all stages.

• Flexible modes of dictation: Realizing that time is a precious commodity for healthcare professionals, TransDyne has made it possible for them to retain familiar modes of dictation enabling to manage their time for maximum productivity. 

• Benefits of advanced technology: TransDyne offers healthcare facilities the benefit of advanced technological features like automatic uploads of dictation; automatic downloads of finished transcripts, remote printing & faxing, power archiving facilities and HL7 integration etc at no extra costs.

To avail superb Physical therapy medical transcription services from TransDyne, click here.

Medical transcription outsourcing: Reliable services

The role of medical transcription in the healthcare process cannot be overlooked. Medical transcription plays an important role in the creation of medical records of patients by converting audio files of the patient-healthcare professional encounter into a text format. Combining expertise of the service provider and appropriate technology, creation of medical records is done with maximum accuracy & security, minimum turnaround time and at reasonable prices.

Creation of medical records plays an important role in the following areas of the healthcare facility:

• Patient care
• Referrals/ tests/procedures/ therapies
• Risk management by providing record of allergies, interaction of drugs
• Statutory requirements
• Evidence in case of litigation
• Coding and billing for reimbursement purposes
• Research
• Providing preventive care

An easy and cost-effective of ensuring the creation of accurate and timely medical records is to outsource medical transcription. However while outsourcing medical transcription it is important to ensure that the medical transcription company is reliable.

What is meant by reliable medical transcription services?

The word “reliable” has been defined as an entity that can be relied upon for being consistent, dependable and trustworthy. A reliable medical transcription service provider would have to meet the same criteria of being consistent, dependable and trustworthy.

What is meant by consistent medical transcription services?

• Accuracy: Accuracy of the information captured in the patient records is very important for both the operational as well as the commercial aspects of the healthcare facility. Accuracy needs to be consistently maintained at very high levels, using skilled specialist medical transcriptionists and multiple level quality checks to ensure consistent quality

• Billing methods: The billing methods used by the medical transcription service provider influences the pricing of services. It is important for the service provider to define the components of pricing and consistently use the same methodology, ensuring everyone is on the same page

What is meant by dependable medical transcription services?

• Turnaround time: To be considered dependable, medical transcription services need to meet the turnaround time commitments given by them. Along with accuracy of the data, turnaround time plays a very important role in providing quality healthcare and speeding up the receivables cycle

• Technology: Technology is an important component of dependable medical transcription. Technology is important both for maintaining turnaround time commitments as well as securing confidential patient data during the medical transcription process

What is meant by trustworthy medical transcription services?

• HIPAA compliance: While outsourcing medical transcription it is important for the healthcare facility to determine the capability of the medical transcription service provider in maintaining HIPAA compliance. To determine whether a medical transcription service provider is trustworthy, the service provider needs to be evaluated on the measures taken to ensure HIPAA compliance with regard to technology, processes, infrastructure and people

While outsourcing medical transcription it is important to take the time to assess the reliability of the medical transcription service provider.

TransDyne is a reliable medical transcription company that meets all the criteria of being consistent, dependable and trustworthy.  TransDyne offers:

• Accuracy of above 99%
• Low costs by using the “character method” of billing
• Turnaround time of 24 hours, with an option of 4-12 hours for STAT files
• Advanced technology that is easy to use
• Secure HIPAA compliant medical transcription by securing technology, processes, infrastructure and people

To avail reliable medical transcription services from TransDyne, click here

Outsourced medical transcription services and patient care

The primary goal of every healthcare facility is to maximize profits while providing quality healthcare. Achieving this goal would require a three-pronged approach:

• Increase focus on quality healthcare
• Decrease expenses towards activities that are not part of the core process
• Accelerate cash flow

Outsourced medical transcription has a role to play in all the three steps involved in achieving the goal of the healthcare facility.

What role does medical transcription play in increasing focus on quality healthcare?

Apart from the qualification and expertise of the healthcare professional, one of the main inputs for quality healthcare is accurate information. Outsourcing medical transcription ensures that the medical records are created accurately and on time by expert medical transcriptionists who are well versed in the language related to the specialty of the healthcare professional. This ensures that all the details of the patient-healthcare professional encounter are captured completely and accurately.

The information captured in patient records aids the healthcare professional by providing information on the following:

• A brief about the patient history and physical examination
• Existing health conditions if any
• Information on the current medication used and allergies if any
• Past symptoms and diagnosis
• Drugs/procedures/tests/therapies prescribed
• Results of tests
• Progress made by the patient

What role does medical transcription play in decreasing expenses towards non-core activities?

One of the main benefits of outsourcing medical transcription is that it not only reduces the cost per line of medical transcription, it also allows the healthcare facility to maximize focus towards providing quality healthcare. Resources like cost of direct employees, management staff, real estate, capital expenses for transcription equipment, cost of utilities for in-house transcription, Information technology (IT) for in-house transcription, and working capital requirements for transcription in-house can be redirected for other uses.

What role does medical transcription play in accelerating cash flow?

Medical transcription is the first step in the receivables cycle. By outsourcing medical transcription, patient records are created accurately and on time. Speedy creation of records ensures that the process of reimbursement is quickened, leading to shortening of the receivables cycle. This helps accelerate the cash flow.

It can be concluded that outsourcing medical transcription helps the healthcare facility focus on providing quality healthcare; helps reduce expenses and speeds up the reimbursement process. To reap maximum benefits of outsourcing medical transcription, a healthcare facility needs to evaluate the medical transcription service provider based on the following criteria:

• Accuracy: This means the percentage of accuracy of the completed transcripts vis-à-vis what was dictated. A minimum of 99% and above would be acceptable.

• Turnaround time: Turnaround time refers to the time taken to revert the transcribed report to the healthcare facility. A turnaround time of not more than 24 hours for normal reports and 4-12 hours for STAT reports would be considered ideal.

• Data security: The service provider being outsourced to should be HIPAA and HITECH compliant. The medical transcription service provider has to have adequate security measures to ensure that the confidential data transmitted back and forth is safe and secure.

• Pricing: This is one of the main benefits that a healthcare facility hopes to have, from the outsourcing option. Pricing should be fair and reasonable for the services rendered. Pricing method should also be transparent and simple so that both parties can verify the same at any stage of the process

• Technology: The technology used by the medical transcription company should not only secure but should also be easy to use, without having to require extensive training.

TransDyne is a leading medical transcription company, providing medical transcription services that helps a healthcare facility focus on providing quality healthcare, helps them save on costs of medical transcription and helps accelerate the receivables cycle. TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!              

To avail complete medical transcription services from TransDyne, click here.